It’s free with no obligation to hire
Hired 4 times
6 years in business
Cash, Check, Credit card, Paypal, Square cash app, Venmo, Zelle
Photos and Videos
Move out cleaning
Window cleaning (interior),
Pets in home
I hired them for a micro-cleaning due to my allergies and having just moved in. Everything is still covered in dirt, didn’t do ANY of the tasks I asked for, put my belongings into random places so I can’t find them, both my toilets aren’t working now (when they were before), there are smudges on every glass surface as no job was finished, and I’m out $300 picking up scraps of mop across my house to make sure my cats don’t swallow them (they left behind other dirty rags as well.) They tried to pressure me into giving a good review and when I gave an honest one started bullying me. I wouldn’t recommend at ALL. I’m a get-it-right-the-first-time kind of gal, they claimed they would come back to fix it anyhow and never did and refuse to refund me.Jan 5, 2020VerifiedBright & Brilliant Cleaning Service's reply
Thank you kindly Cindy for your review. You had hired my company to work for you and I did not accept and you hired us again and I accepted and you had us sitting at your house from 5:00 to minutes to 7:00 before you came for us to clean and we did not leave your house until minutes to 11:00 pm until everything was up to par. We had gone above and beyond in your home, even things that we weren't asked we did ,pack out boxes and before we left the owner of the company asked you to check to see if everything was up to par and you said that everything was perfect, even all your garbage and boxes we made sure to throw away for you. May God bless and I pray you have a Happy New Year
THEY WERE EFFICIENT IN CLEANING MY 3 BEDROOM HOUSENov 11, 2019Bright & Brilliant Cleaning Service's reply
thanks so much. it was a pleasure working with you
Bright and Brilliant Cleaning did a great job! They wouldn’t leave until it was up to their standards and worked hard to make sure it was clean!Dec 21, 2019VerifiedBright & Brilliant Cleaning Service's reply
Thank you Megan!
Ms. Claudette & her team did an excellent job cleaning my home. Her attention to detail and professionalism makes her and her team a pleasure to work with. I highly recommend for all your cleaning needs!Dec 23, 2019VerifiedBright & Brilliant Cleaning Service's reply
Thank you kindly Quiana!
most pleasant person i have ever worked withNov 11, 2019Bright & Brilliant Cleaning Service's reply
You are the greatest. pleasure working with you
- What should the customer know about your pricing (e.g., discounts, fees)?For all first time customers, there are preliminary fees in addition to service fees that are discussed. Service prices are negotiated and based upon square footing, need and services provided.
- What is your typical process for working with a new customer?New customers are provided a complete list of services and pertinent company information. We will discuss your needs and how Bright and Brilliant services can meet those needs.
- What education and/or training do you have that relates to your work?I've worked in hotels and have done ten years of Domestic work in Manhattan,Fifth avenue,Lexington avenue of the city of NY.