FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Fifth & Neptune uses a hybrid pricing model that combines flat fees and hourly rates. Each project is priced based on scope, with bundled pricing available for multi-space projects.
- What is your typical process for working with a new customer?
We begin with a brief discovery call to understand your space, goals, and overall vision. From there, we recommend the service that best fits your needs and outline next steps before moving into design.
- What education and/or training do you have that relates to your work?
I hold a BFA in design and marketing and regularly complete continuing education to stay current on industry standards, trade resources, and best practices.