FAQs
- What is your typical process for working with a new customer?
I will ask questions about the work being done, take photos, measurements, and color & sheen samples, if needed. I will also check to see what type of paint is on the surface, whether water-based or oil-based. If any damages are present, they will be discussed.
- How did you get started doing this type of work?
I got my start in the painting business at age 19. I badly needed a job at that time, and my friend at that time told me his dad ran a paint and drywall business and that they needed help. So I went to talk to him that evening. He only asked me if I had a valid driver's license, which I did, and told me to be ready to go the following morning. My first week was rough. I'd never painted anything in my life. However, each day got easier and easier. So I kept learning from those who came and went,
- What types of customers have you worked with?
I have worked with a variety of customers - from picky ones to those who are laid back. I have done business with those with unrealistic expectations to those who think I went above and beyond. Either way, I have always made sure that the customer is satisfied, no matter what