FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Consultations are free
- What is your typical process for working with a new customer?
Mediation begins with a private consultation where each party shares their perspective, goals, and concerns. Once both sides agree to proceed, I walk everyone through the process—explaining what mediation is, reviewing the ground rules, and outlining expectations for participation. From there, we identify key issues, explore solutions, and work toward a fair, practical agreement. As your neutral facilitator, I guide the conversation with respect, clarity, and focus.
- What education and/or training do you have that relates to your work?
I have completed conflict resolution training and the Georgia Neutrals training while pursuing my MBA.