FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing can be discussed beyond a basic piano tuning, so it's best to have that discussion when looking at the piano and knowing precisely what it needs.
- What is your typical process for working with a new customer?
When I meet a new customer I take time to build a relationship with them, and thoroughly examine their piano and share what other work can be done beyond a standard piano tuning. Every piano is different and as a piano performer myself, I can understand how having a piano taken care of can make a difference in the long term enjoyment of playing a piano beautifully.
- What education and/or training do you have that relates to your work?
I was trained by Randy Potter in 2003 apprenticed by the PTG president in Rochester, NY. Currently I am a member of the Piano Technicians Guild and continuing ongoing mentorship training with the Artisan School of Piano Technology out of Oregon City, Oregon and the local Piano Technicians Guild monthly meetings in Atlanta, GA.