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Very responsive. They installed within a week of me picking out my quartz countertop.Feb 8, 2020VerifiedProvin USA Marble, Granite & Quartz's reply
Thank you very much Heather! Pleasure meeting you!!
Onder was a pleasure to work with. He is extremely professional and courteous. He came with the installer and assisted as needed on day of the install. The removal of old bathroom countertops in both bathrooms and the installation of the 2 new ones was completed efficiently and timely. In fact, we were amazed at how quickly the entire process was completed. The pricing was excellent also. We had received other quotes and this was by far the best. We highly recommend Provin. You won’t be disappointed.Feb 16, 2020VerifiedProvin USA Marble, Granite & Quartz's reply
Thank you so much Debbie!! Honestly a pleasure meeting both of you guys! 😀🙏🏻
We couldn’t be more happy with the great work. Went with Provin because not only did they price match another quote, but throughout the entire process their communication And professionalism was top notch. We were pleasantly surprised how fast and efficient the team was in getting our investment property countertops installed. From the time we approved the job to the install only took 2 days! Amazing job.Sep 29, 2019VerifiedProvin USA Marble, Granite & Quartz's reply
Thank you very much sir! I’m glad the sink worked perfectly 😀 Pleasure meeting you guys and thank you for the review!!
Provin USA was extremely professional and they worked quickly to install our kitchen countertops. Also, their pricing was the best. I highly recommend them for future jobs.Jun 8, 2019VerifiedProvin USA Marble, Granite & Quartz's reply
Thank you Tony! We enjoyed working with you and Ora! Please let us know if you’d need our help in other projects as well 👍🏻
I am so glad I had the pleasure to work with Provin USA! They have excellent service, very professional and informative. They were quick to respond to any questions I had to address, and very punctual. I was kept informed upon arrival regarding details of installing my countertops. The crew arrived and was prepared to work on schedule. They cleaned up and took away anything that was leftover. They were very attentive to what I needed as customer and to my advantage everything was done less than five hours! I would truly use their services again for my next project. I am very satisfied and pleased with my countertops. Thanks again!Apr 17, 2019VerifiedProvin USA Marble, Granite & Quartz's reply
Thank you very much Brandi! We really enjoyed working with you and the way that bar turned out 👍🏻 Please let me know if you need anything else and we’ll be right back for you!
- What should the customer know about your pricing (e.g., discounts, fees)?We are competitive with pricing. The driving factor in the price is dependent upon the material that is chosen, the availability is what determines the price. The more abundant the stone, the lower in price, which is generally where you find your Group 1 & 2 stones.
- What is your typical process for working with a new customer?1) Pick your stone. Either online to get an idea on colors and types of material of to a stone importer. (recommended) Seeing a stone in person is far better than trying to pick it out online. 2) Get some rough measurements and look at what the job will entail. 3) Email a quote 4) Make a visit with the stone fabricator to get precise measurements and collect the deposit for the stone. 5) Schedule an installation date. (after we get the material usually under a week) 6) Installation and collection of remaining balance.
- What education and/or training do you have that relates to your work?Interior decorator for 20 plus years & 11 years in the stone industry, so vast knowledge of any natural stone or quartz products on the market today.