Provin USA Marble, Granite & Quartz

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Review Summary

Excellent 4.9

(94 reviews)

This pro offers high-quality countertop installation services with quick turnaround times. Customers appreciate their responsiveness, professionalism, and ability to provide various material options. Installations are completed efficiently with attention to detail, and customers are satisfied with the end results. Some customers have reported issues with faucet installation, but overall the pro exceeds expectations.

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Introduction

Our turnaround time is always less than a week, and sometimes we template and install on the same day. We’re very responsive and we can find the perfect stone for every home and every budget. We also always try and beat any printed quote as company policy. Quality customer service is our number 1 priority! Home renovations can be overwhelming, we like to make your stone buying experience, easy & enjoyable!

Overview

Current Top Pro

Hired 106 times

Serves Norcross, GA

Background checked

11 employees

9 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2019

Featured Projects

47 photos

White Hard-Marble Kitchen
Cabinet Installation
Prefab Install
Countertop Installation

Reviews

Excellent 4.9

94 reviews

5

93%

4

5%

3

1%

2

0%

1

1%

Read reviews that mention:

Nhjela M.

Apr 24, 2024

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Hired on Thumbtack

Provin USA did a wonderful job installing my quartz countertops! Onder and Manny were responsive, professional and gave sound advice regarding my renovation. The installation was less than a week from our initial call. James and Seider (sp) did a great job with installation and clean up. I would definitely use them for future projects.

Details: Quartz • 21 - 30 sq ft • No, I would like the professional to supply the materials • Residential

Countertop Installation

Precious A.

Sep 13, 2023

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Hired on Thumbtack

They did an excellent job installing quartz on my kitchen countertops. Very fast turnaround time as well. Many options or granite and quartz to choose from.

Details: Granite • 21 - 30 sq ft • No, I would like the professional to supply the materials • Residential

Provin USA Marble, Granite & Quartz's reply

Thank you very much Precious! It’s been a pleasure working with you honestly! 🙏🏻

Countertop Installation

Unetta H.

Aug 10, 2023

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Hired on Thumbtack

Absolutely a pleasure to work with. I was able to pick my slab for the countertops, get a template, and complete installation for both my kitchen and bathroom in 1.5 weeks. Lowe’s was requiring minimum of 3 weeks and I didn’t have the opportunity to select my granite slab from the warehouse. Onder was super responsive to text messages and the install team knew exactly what was required to retrofit countertops without damaging existing backsplash in the kitchen.

Details: Granite • 41 - 50 sq ft • No, I would like the professional to supply the materials • Residential

Provin USA Marble, Granite & Quartz's reply

Ah thank you very very much Unetta!! The pleasure is all ours 🙏🏻

Countertop Installation

JT T.

May 21, 2022

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Hired on Thumbtack

I wanted to leave a good review before I even hired Provin! Another company was slow at getting back to me for our new countertops so I went to this app to look for a competitor. Provin was the first to respond and asked for my measurements (which I already had) and within minutes he sent a google drive of all of his work, countertop types, etc. I was so overwhelmed at the level of service I was getting up front and was ready for his crew to start the next day! Lol. Once I drilled down my countertop option, he already had a close estimate including materials and estimated date of installation. Needless to say, that was within a few days and his crew didn’t disappoint! They carefully uninstalled the old countertops without damaging anything and installed a new one. Provin & his team were very responsive throughout the entire install. We were also happy that they had their designated plumber that was on site as well. We didn’t have to go look for someone else. Thank you so much Provin & team for exceeding expectations and turning our kitchen into the vision we had always dreamed of!!😀👏🏾👍🏽

Details: Granite • 61 - 70 sq ft • Yes, I will supply the materials to the professional • Residential

Provin USA Marble, Granite & Quartz's reply

Thank you so much JT, this means a lot to all of us 🙏🏻 It has been really a pleasure working with you! Aaand I’m on the lookout for some stones for your bookcases too 😀👍🏻

Countertop Installation

Sametha G.

Nov 20, 2021

·

Hired on Thumbtack

Provin did an amazing job at installing my new countertops. I absolutely love it. From our initial meet they were very attentive to my project at hand. They help me to make my dream come true and for that I’m very grateful. Provin made thins process the most easiest for me by being very knowledgeable their material and quality of work. I can’t thank them enough as a team. Very professional and customer service over exceed my expectations. I will hire again. Overall, I’m so happy with the results of countertops. 😊🙌 GOOD JOB!

Details: Quartz • 51 - 60 sq ft • No, I would like the professional to supply the materials • Residential

Provin USA Marble, Granite & Quartz's reply

Thank you very much Sametha!!! You have been AWESOME from the start to the end of the project and it’s been a pleasure working with you! 🙏🏻

Countertop Installation

Credentials

Background Check

Mark Bigus

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are competitive with pricing. The driving factor in the price is dependent upon the material that is chosen, the availability is what determines the price. The more abundant the stone, the lower in price, which is generally where you find your Group 1 & 2 stones.
What is your typical process for working with a new customer?
1) Pick your stone. Either online to get an idea on colors and types of material of to a stone importer. (recommended) Seeing a stone in person is far better than trying to pick it out online. 2) Get some rough measurements and look at what the job will entail. 3) Email a quote 4) Make a visit with the stone fabricator to get precise measurements and collect the deposit for the stone. 5) Schedule an installation date. (after we get the material usually under a week) 6) Installation and collection of remaining balance.
What education and/or training do you have that relates to your work?
Interior decorator for 20 plus years & 11 years in the stone industry, so vast knowledge of any natural stone or quartz products on the market today.