- What should the customer know about your pricing (e.g., discounts, fees)?
We offer group rates for classes 10 or more.
- What is your typical process for working with a new customer?
There are many different types of CPR classes. I like to ask the customer why do they need the class or what type of work they do. This lets me know which class they need.
- What education and/or training do you have that relates to your work?
American Heart Instructor Certification