FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent with no hidden fees. We provide an upfront estimate before starting any work. Emergency services may include a small after-hours fee, but we also run seasonal discounts for new customers and repeat clients.
- What is your typical process for working with a new customer?
We start with a quick call or message to understand your situation, location, and urgency. Once we confirm the details, we dispatch a licensed locksmith immediately. Upon arrival, we assess the job, explain your options, and provide a clear price before starting.
- What education and/or training do you have that relates to your work?
Our locksmiths are fully licensed in Georgia, trained in both residential and commercial lock systems, and certified in advanced lock-picking, rekeying, and security hardware installation. We also stay updated on the latest smart lock and keyless entry technologies.