FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I charge $250 starting for a cleaning including deep cleaning. I do work alone so I estimate 35 minutes to an hour per room depending on what you desire cleaned in that space. Deep cleans on bathrooms will normally take me 45 minutes to an hour given the high traffic and usage. For carpet cleaning jobs, I need the area to be cleared of furniture, even though this website states that the base price includes moving furniture. I am a 1 woman cleaning service and I appreciate all of the opportunities from my clients. The smaller items I will maneuver on my own without a problem. I’m insured so we are both covered🙂 Thank you for your time!
- What is your typical process for working with a new customer?
Once a potential customer messages me I like to get the details of what they really want, like just a mop and dust service or carpet cleaning as well as cleaning of that area. Walk through are available upon request days prior to cleaning. I only ask that they let me know so I can go in and do my work without wasting their time. I do take photographs of my work for marketing purposes. Once I have their information I’ll send a service agreement to via *************************************************** . A ************************************************************* as well. I would love for the client to have a look at the cleaning done before I depart as well. Lastly, we can book again and I’ll receive payment same day. I appreciate the business!
- What education and/or training do you have that relates to your work?
When I was in the military for over 9 years I would keep certain areas clean and sanitized according to certain standards for monthly inspections. Cleaning and customer service went hand in hand in my former career field. I also was a caregiver for the elderly so cleanliness was an absolute must!