If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, I’m Morgan with Gokame Tech Support!
Technology should empower you, not frustrate you. With a Master’s in Information Systems and over 15 years of experience in IT and education, I specialize in being your Technical Thought Partner.
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Whether you need help mastering Excel, setting up a Smart Home, or debugging complex code, I provide clear, patient guidance. My background as a former teacher means I don't just fix the problem: I explain the 'why' so you feel more confident.
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I offer flexible support via phone or remote screen share, as well as on-site help for neighbors in North Georgia.
Overview
Hired 29 times
1 similar job done near you
Background checked
5 employees
6 years in business
Business hours
Sun9:00 am - 5:00 pmMon9:00 am - 9:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.
Customers rated this pro highly for professionalism, work quality, and value.
Exceptional 5.0
12 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Shilan K.
May 24, 2026
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Hired on Thumbtack
Morgan was fantastic! He came out to my home and handled all my IT needs efficiently and professionally. He clearly knows his stuff — everything was set up perfectly and he walked me through everything before he left. Friendly, knowledgeable, and got the job done right. Highly recommend Gokame Tech Support and will definitely be calling again!
Details: Personal (Home) • Network setup and installation • Office automation • Technology support • Computer • My home, venue, etc.
Gokame Tech Support's reply
Thanks for the kind words, Shilan! It was a pleasure working with you to get your home IT fully squared away. Looking forward to assisting you next time!
Network Support Services
Kori S.
Aug 4, 2026
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Hired on Thumbtack
Working with Morgan has been great. I booked thinking I wanted a whole smart whole system, not realizing what that all meant. Morgan explained everything and worked hard to make it happen. He remained patient when I scratched the plans and went a different route! I appreciate his patience and understanding as well as how he explained everything to me, even if it was sometimes over my head! I would certainly do business with Morgan again!
Details: Service existing system • Security system • Camera • Lock • Smoke alarm • Universal remote • Thermostat • Voice assistants, like Alexa • Network or routers • Yes, I've purchased the devices • 4 or more devices
Gokame Tech Support's reply
Hi Kori! Thank you for the kind words! Smart home setups can definitely be overwhelming, so I'm glad we found the right path for your setup. Seeing your nephew so excited about the speed boost was definitely the highlight!
Smart Home Installation or Repair
Seyoum M.
Jan 30, 2026
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Hired on Thumbtack
I recently had the pleasure of working with Morgan, my mobile IT technician, and I couldn't be more impressed with the experience. Morgan helped me set up a site to site VPN that allows me to travel internationally while securely tunneling my internet connection to my home address. This setup has been absolutely invaluable, especially as a wfh employee requiring a U.S.-based connection for legal and professional reasons. Now, I can work seamlessly from anywhere in the world while appearing virtually as though I'm at home.
Morgan’s professionalism, patience, and resilience stood out throughout the entire process. He meticulously ensured everything was in order and operational, explaining each step so I fully understood the setup. The end result is a smooth and efficient system that works flawlessly.
I’m extremely happy with my decision to work with Morgan, and I highly recommend his services to anyone needing innovative, reliable IT solutions. Fantastic experience!
Details: Personal (Home) • Network setup and installation • Network administration • Network security • Router • My home, venue, etc.
Gokame Tech Support's reply
Thanks for the awesome review! Glad to be of service! Tell me if you need any support later. Call me anytime.
Network Support Services
Terrance A.
Apr 23, 2026
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Hired on Thumbtack
Morgan had been instrumental in our business IT modernization. He’s down to earth, knowledgeable, and willing to jump in and troubleshoot when issues arise. I am excited to grow our business partnership. I would highly recommend Morgan and Gokame Tech Support.
Details: Commercial (Office) • Network administration • Server administration • Technology support • Computer • My home, venue, etc.
Gokame Tech Support's reply
Thanks to Thumbtack for connecting our great business partnership. I will do my best to keep supporting Terrance's network and tech.
Network Support Services
Harold e.
Mar 29, 2026
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Hired on Thumbtack
JoAnn thanks you for correcting problems with her computer. When she has more problems she will let you know.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.
Gokame Tech Support's reply
Hi Harold and JoAnn, I'm glad your computer is working great again. Contact me anytime.
Computer Repair
Credentials
Background Check
Morgan King
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
10% discount via Gokame
What is your typical process for working with a new customer?
Prefer to talk on the phone, but I like all the data in text or email.
What education and/or training do you have that relates to your work?