Payne Lindsey
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About
I apply a unique creative vision to every project I work on.
I enjoy creating a visual product for clients that stands out above their competitors.
Overview
Hired 3 times
Business hours
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Services offered
Project type
Home video
Music video
Commercial
Short film
Work location
I travel to my customers
Reviews
2.3
3 reviews
5
33%
4
0%
3
0%
2
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1
67%
Kris S.
Aug 29, 2016
Hired on Thumbtack
Payne is an incredibly talented videographer and filmmaker. He puts his heart and soul into his work, and he is very talented. We also had scheduling changes and he accommodated us with no issues, even though it was inconvenient for his team. Looking forward to work with Payne again down the road.
Video Production
Christina H.
Nov 3, 2016
Hired on Thumbtack
When my husband and I first decided to get a videographer for our wedding it was because we had watched a beautiful wedding montage video that a friend had done at her wedding. This wasn't in our original budget but when we found Payne on Thumbtack and looked into him and saw the artistic videos on his page we decided to go for it. He gave a reasonable price and called right away to talk over the details so we let go of other certain wedding things in order to fit videography into our budget. He was warm and seemed to want to cover everything that we wanted. We spoke about him showing up at 2:30 to capture the bridal party getting ready. He was to leave at 10:30 after dancing. My husband and I were so impressed with the videos on his page that my husband even spoke of hiring him to do stuff with his company. This could have been a life long business partnership. Every part of our wedding was personalized. Our friends and people we respected were a part of it. We were hoping to bring Payne into that as well for future events in both our lives and professional work as well. But this will not be the case because we will not be working with him on anything ever again.
On the day of my wedding the nightmare that is dealing with Payne Lindsay in a professional capacity began. He was over an hour late causing me to be even more stressed before my wedding. He didn't have the professional courtesy to call and let us know and he didn't answer my phone call or return any texts. For the 8 hours that he was meant to be there he only recorded less than 45 minutes of footage. The longest continuous footage was around 9 minutes with everything else being little clips that were 4 seconds or less. He did not record the entire ceremony continuously, which was the entire point of hiring a wedding videographer. He left hours before he was suppose to, not telling anyone. We didn't even realize how early he had left until he sent us the raw footage. He didn't even get our first dance as husband and wife, which was amazing. He didn't even care to stay long enough or mention to anyone that he was leaving in order to get his final $100. Later he would say he was letting me go without paying this, like it was a favor to us after the hell he put us through for the 8 weeks of begging him to do his job.
I had told him before my event that the most important footage was my wedding ceremony footage and speeches. I had a three piece band playing very specific songs that I wanted to capture and remember forever. These were my friends who flew all the way to Georgia from Hawaii to play two very special songs as I walked down the aisle and as my husband and I walked back. I wanted the entire wedding ceremony captured, hence why I hired a videographer. He just did short clips in and out of the ceremony, zooming in and out. I think he was trying to capture Instagram like clips for this video montage that he promised us. What he should have done is film the ENTIRE ceremony (since that was the whole point) and pull clips from that. But he didn't and this caused him to miss so many things, including the songs that my friends came all the way from Hawaii to play. He wasn't even in a good position or close to my husband to hear
his vows, although he did send some terrible audio 8 weeks and several days later. The entire footage was zoomed in and out and choppy and unfocused at times. He should have had more than one camera. One on a tripod to record everything and then he could float with a handheld to capture some awesome stuff he could have edited together for the montage.
He did the same thing for our speeches, he even missed one of the bridesmaid's speeches. Then when the band was playing, instead of recording the band, he was recording people in the photo booth! I had hired a photo booth company to capture those memories, I didn't need him hanging out there. I didn't need him to capture that. He should have been capturing the dessert table, the guests, the scenery, and the band, all of which he missed.
Another terribly unprofessional thing he does is become uncommunicative after your event. I saw another review that said he completely disappeared which made me feel better knowing that it wasn't personal it's just his unprofessional work ethic. He had promised a video montage for me to share with wedding guests and my family directly after the wedding while he edited the ceremony footage. He said I would have that directly afterwards, within a week. On my honeymoon I texted and asked him when I could expect everything. He said he was uploading that day and he would send it to me... he never sent it to me. In fact, he told me 7 more times over the course of 8 weeks different dates that my video would be ready. Each time the deadline that he set came around, he would miss it. I would try to call him, email him, text him, I even Facebook and Instagram direct messaged him and he would straight up ignore me. Like this guy couldn't even be professional enough to say sorry and return an email until I had to have my husband call, since he didn't have my husband's number, he answered. Once he had my husband's number he wouldn't answer, he missed three deadlines he gave to my husband as well. Finally I had my best friend call, he answered her call which made it obvious that he was screening our calls.
Finally when I threatened to seek legal advice he sent me a preview of the montage to "prove he was working on it" it was less than a minute long and had the wrong song attached to it. He said that my husband had given him the wrong song, even though I have text message proof otherwise. He kept saying "I'm putting the finishing touches.. next weekend, tomorrow" yada yada... then just like his podcast series he would just Up and Vanish when the due dates came around.
Also one day before it hit the 8 week mark of dealing with this he told me it takes 8 weeks to get a 5 minute edited video back, which is laughable. He even had the audacity to send me a screen shot of another company (not his mind you, and to my knowledge not even one he's affiliated with) that said it takes 8 weeks to get a wedding video back. This is after I sent him a screen shot of every text of him lying to me, telling me when my project would be complete.
Every turn and every corner put a negative connotation on what was suppose to be the absolute best day of my life when dealing with this guy. Every time I had to call him or text him or email him or whatever, it felt degrading and made me feel highly disrespected. He didn't value me as a customer. He showed an hour late and he left many hours earlier than he was supposed to.
The truth is, he is lazy. He is unprofessional . He was so lazy that it took him a month to even download our raw footage to share a Dropbox link. He was so lazy that he couldn't spend a solid day to sit down and edit together 5 minutes of footage from the little amount of raw footage that he sent.
This is truly one of those nightmare wedding stories. I had no other videographer there. I had no idea it was going to be like this. I had no idea that he wasn't even going to get the ceremony. He didn't even get our officiant's whole speech (who is our best friend and wrote every word to our ceremony, every part of our wedding was highly personalized and he didn't get the full memory of it on video. This is truly a tragic thing. I cried for days after realizing what a hack job I had hired. I was fooled by his profile and his videos that he has there. This guy is not a professional. He is NOT a wedding videographer. He has no idea what he is doing.
When I finally got our video compilation of the hack job, raw footage that he sent me. It was less than 4 minutes long. It didn't highlight ANY wedding vows or speeches like most wedding video do. It was something I could have edited together by myself in 3 hours. He didn't even try to mix the songs together. I really don't think he has ever seen a wedding video in his life. He just pieced some stuff together and slapped two songs on. This is not what we had in mind or talked about. I have no doubt that this guy is talented, that's why we hired him. But he didn't give us his best work because he didn't care. I have no other choice but to hire someone else to edit this junk so I have something worth sharing with my friends and family. I have no other choice but to leave this review and warn future people out there about this guy. Run, do not walk away from him. Do not be fooled by his website, do not be fooled by how he calls you right away when you first hire him. He wants your money then he will string you along for months, giving you unneeded stress and disrespect without delivering what you paid for. He does not make your project a priority. He does not value you as a customer. He will disrespect you. He will not do what you hired him to do, save yourself the headache.
Wedding and Event Videography
Dave S.
Sep 20, 2016
Hired on Thumbtack
Payne has dropped off the face of the earth. We have not received word from him since the day of the shoot (which was almost 5 weeks ago). We have left several VMs and sent numerous emails. DO NOT HIRE him under any circumstances.
Video Production