Vernell Express and junk removal
Contact for price
Demolition location
Structure type
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About
Safe reasonable and reliable. What ever it takes to get the job done we will make it happen.
My customers motivates me to do a great I love to see a smile after the job is done.
Overview
Hired 5 times
3 employees
11 years in business
Business hours
Sun6:00 am - 7:00 pmMon6:00 am - 7:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Structure type
House
Mobile home
Garage, shed or barn
Pool
Project type
Total demolition
Partial demolition
Strip out interior
Pool demolition
Location
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for punctuality, work quality, and value.
3.8
4 reviews
5
50%
4
25%
3
0%
2
0%
1
25%
Barbara M.
Aug 30, 2017
Hired on Thumbtack
I am so very pleased with the job that Antonio and his crew performed. They got the work done quickly, they did not stop until it was completed. I highly recommend this company!
Junk Removal
Priscilla L.
Aug 17, 2017
Hired on Thumbtack
Antonio arrived on time and did an excellent job for me.
Junk Removal
Norma D.
Aug 16, 2017
Hired on Thumbtack
They were hard workers, punctual, friendly, did the job as promised and left the area neat.
Junk Removal
Usman A.
Sep 1, 2017
Hired on Thumbtack
BUYER BEWARE!!! If I could give 0 stars, I will give it to this company.
Summary:
1 - Typical Bait & Switch Company: Give you one price and double it on the day of the job.
2 - Not Punctual: Promise to arrive at 8AM and come 3hrs late.
3 - Make Excuses - A complete waste of time!!!!
Detail:
So, I put out a bid on Thumbtack for a pile of yard debris to be removed from my backyard. Keep in mind, I took a picture of the branches, roots and stems to be removed and posted this as well, clearly stating that this will take about 2 trucks to remove. A guy by the name of Antonio Blackman from Vernell Express and Junk Removal company picked up the bid from Thumbtack. I called Antonio after passing up several other competitive bids to assess the pile in-person and to provide an in-person quote. Antonio came to my residence with 2 other guys and, all three spent over 20 mins looking over the debris. Afterwards, I asked them for a quote and they told me $350 was the lowest they can go. I told them I was comfortable with $200 per my budget. However, after 5 min of haggling, I gave in after Antonio mentioned he was a minority and in a family owned business. To me, it made no sense haggling a small business owner. We shook hands and agreed on the price, this was on a Thursday. Six days later, on a Wednesday, a person from this company, O.Murill Transportation - Hauling & Junk Removal, by the name of Owen called me. He said that he and Antonio work together and will be picking up my debris. I didn't ask what their relationship was and I didn't care so long as he was coming to pick up the yard waste. We agreed on coming on the next day, Thursday and I reconfirmed the price of $350. On that Thursday morning, he called me and told me he was on his way and I told him I was home all day. After waiting for several hours, he called me and told me he had some things to take care of and he was running late. He then called me and gave the excuse that his wife was in an accident. Either way, I told him to take care of his personal business, wished him & his wife well and told him, I am putting away offers from other companies because I have already a handshake agreement with him (Owen) and Antonio. We then agreed to move the pick-up again to the next day, Friday. He said he will be at my place at 8AM. He calls me at 11AM and tells me he is on his way. After getting here, he and Antonio walk around the pile for 15 mins and by the time I see the both of them, they smiled and told me the price changed. The new price will be $600. I F**king lost it! And then they drove off.
People like these clowns give hard working minority owned businesses a bad name. Lazy, late and not trustworthy. I am not only disappointed but really upset. This business should not be endorsed. DO NOT USE THIS JOKERS!!!
Vernell Express and junk removal's reply
So sorry for the inconvenience,but there's no way any professional would do a job for 1/4 of the actual cost. In addition to being amazingly rude while we attempted to solve said problem, it appears that Mr. Usman also added to the project we agreed on. We are in the business to make money, as I'm sure anyone reading this knows we have to make a profit. It's seems Mr. Usman is going through personal issues and thought he could "Pull a quick one!" However, if we did bad business we wouldn't have 5 star ratings across the board as well as 7+ years of satisfied customers. Mr. Usman I sincerely apologize for the misunderstanding But if you want professional work for a price that you desire then you should perform the task yourself and not waste others time. No one agreed to 8am Friday. Also Owen was very clear with dates and times to perform your task and criticizing his wife's addicent is where we draw the line. Have a great day Sir and best wishes on your project.
-Vernell Express
Junk Removal