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About
I will make sure I do a quality job everytime. I enjoy having satisfied customers. I also have reasonable prices. Will immediately respond and same day service.
Overview
Hired 7 times
Background checked
1 employee
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.
Services offered
Drain problem
Clogs
Slow drains
Leaks (area known)
Gurgles
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Property type
House
Condo/Apartment
Townhouse
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
11 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Heather S.
Dec 9, 2022
•
Hired on Thumbtack
I highly recommend Shauna! I had a response within 30 minutes of me reaching out and a Friday night house call as soon as I was able to get home from work. All three of my plumbing issues were straightened out in no time, and even a rebuilt faucet instead of having to pay for and install a new one. I’m very happy and will be calling again for any future problems!
Details: No, repair is not urgent • No, the building is not currently flooded • Leaking pipes • Other plumbing system issue • Other appliance • Toilet • House
Plumbing Pipe Repair
Emila S.
Oct 24, 2022
•
Hired on Thumbtack
I had a plumbing stoppage in my rental property in Chattanooga. I called a plumber and without even trying he told me I needed all new plumbing. I decided to look for another plumber. I found SpeedDrains, the plumber is a lady. I honestly hesitated, then I decided that I should not let a bias stop me and it was the best decision, this lady did what the man didn't. She put muscle into the work and got it done for a very fair price. She also recommended the next step that I should follow to give maintenance to get more life out of the older galvanized pipes in my house. Do not hesitate she is great!
Details: Two to seven days • Clogged toilet or drain • Kitchen • Bathroom • Other location • Toilet • Shower or bathtub • House
Emergency Plumbing
Brandi H.
Oct 18, 2022
•
Hired on Thumbtack
Great experience. Responded promptly with pricing and time of arrival. Quickly and efficiently unclogged my shower drains. Very reasonable pricing too.
Details: No, repair is not urgent • Multiple drains have issues • Clogging • Slow draining • House
Plumbing Drain Repair
Joseph S.
Oct 25, 2022
•
Hired on Thumbtack
Outstanding service. Fair prices. They really go above and beyond to ensure customer satisfaction. We will use them again in the future for all our plumbing needs.
Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet
Toilet Installation or Replacement
Corey M.
Aug 30, 2022
Having a clogged drain I called and right away they sent Shauna thank God she was there too stop the overflowing of the kitchen sink it had been clogged up for weeks now it's flowing like new thanks again Shauna, call Shauna if u need any plumbing services
Credentials
Background Check
Shauna Norton
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I have very reasonable prices. One reason I went into business for myself is because I'm not going to sell you something you don't need. I am also not going to charge an absurd amount. Price will depend on work.
What is your typical process for working with a new customer?
I always want to make a great first impression. Rather you're a first time customer or a long time customer I will always make sure the quality of work is the same and I leave knowing my customer was completely satisfied 😃
How did you get started doing this type of work?
I started at Roto-Rooter 4.5 years ago. I have had some of the best plumbers train me.
