FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a 20 kw whole house deal for $7,650, installed by licensed electricians! See our website for details and restrictions. Check our website for specials, deals, promotions, videos and our blog of FAQs Free on-site quote for North and Central Ga.
- What is your typical process for working with a new customer?
Customer contacts us, we visit within days with a free onsite professional evaluation and explore owners needs. Usually that day we have a proposal with current promotions for the best deal for them not what I have in inventory. Best deal from best manufacturer, with the warranties services, financing and features they want. Collect down payment or secure financing, schedule install date. Installs take a min of 5 hours with our onsite trained factory technicians, licensed and insured electricians to code and HOA requirements. After completion and testing we conduct an owners orientation and training. Explaining warranties, operation, service plan options, getting help, warranty activation and extended warranties. At end of orientation we then ask to sign off on job for financing or collect final balance due. Our first goal from the owner to the installers is a satisfied customer and that we have given them peace of mind.
- What education and/or training do you have that relates to your work?
As owner I have owned manufacturing companies and served in customer service all my life and I have a proven record to give you the best service. As for the licensed electricians, each has been 25+ years in the business of taking care of customers power needs in the North Ga. area. As a Generac Dealer we have been given factory training for generator installation and receive continued support from Generac with the latest updates on service, installation, improvements, insights, recalls, and upgrades. We are generator specialist! That all we do. Not electricians that install a few generators per year.