FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is an approximation through Thumbtack. I like to discuss what my potential client expects from me which may even require bringing in additional staff to complete their require project which is an additional fee. I do offer discounts to repeat customers based upon how many times I am have the opportunity to work with my client and the project itself. Once the project has been decided up and accepted verbally or by email, I will provide my customer with a contract of as close in-line as what was discussed. Once signed and payment received, the work begins. My hours are Monday - Friday, 7:00 AM - 3:00 PM. I will work before and after, Holidays and Weekends, limited hours, provided I have been given the proper notification and also my fee increases to an additional $5.00 an hour for those "off hours".
- What is your typical process for working with a new customer?
My approach to a new customer that is asking for Office/Personal Assistance or Sewing is get a possible understanding of the end result of the job. If my new client is looking for Home Cleaning, Senior/Baby Sitting, we would first discuss allergies any other important thoughts also if they are planning to have visitors or repair individuals to come to the home while I am there. Security is important.
- What education and/or training do you have that relates to your work?
I have a BS degree. My office training is from working in Corporate America and I have a DBE for Convention and Trade Show Organizers and my sewing is from my mother and sewing courses. My house cleaning is from understanding clean.