FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We base our prices on the square footage of the home, nothing complicated. Regarding handyman assignments, I try to keep my prices fixed if you provide me with the details of the work required. If you don't provide details, I have to offer an hourly rate because I can only estimate what you need done and how long it will take.
- What is your typical process for working with a new customer?
I know the economy isn't fair to all people and some people require services, on a limited budget. So I submit a quote, but allow customers to submit a better offer that fits their budget. I work with all customers and if I can't help them, I try to refer them to another service provider that can help.
- What education and/or training do you have that relates to your work?
I am always taking inspection classes, either through ICC (International Code Council), American Society of Home Inspectors (ASHI), American Home Inspectors Training Institute (AHIT) and reading various blogs/magazines for new and innovative ways of helping my clients. In additon to numerous mathematics courses ranging from Calculus IV to Linear Algebra, I have taken two years of Mechanical Engineering courses at Souther Polytechnic State University. I continuously read and study International Code to ensure I am inspecting, installing or assembling home items to the standards of ICC (International Code Council).