My visit with Artistic Design Roofing and Remodeling was absolutely beyond what I expected. Mr. Crutcher came out and presented himself as a professional from the moment he stepped into my home.
Previously, I had multiple people come out to assess my problem, only to arrive and tell me that they didn't have the necessary equipment or ladder to reach my roof. Some arrived only to tell me that they didn't go up that high. So as you can imagine I was pretty frustrated with people showing up only to say they couldn't help me.
Fortunately, when I first spoke with Mr. Crutcher over the phone he asked ALL the right questions to insure that he felt he could handle the job. Once he arrived he listened intentionally to my issues, concerns and previous experiences. He assessed my gutter and roof, and then presented me with an affordable quote.
Typically when an appointment is scheduled for a quote you anticipate having to schedule for another visit and someone else that will actually come to complete the job. The quote was reasonable so I accepted. But to my surprise Mr. Crutcher actually came prepared to work. So he immediately got started and finished the job in a timely manner, but not rushed!!
He then presented me with a detailed receipt along with findings and recommendations for future work. As well as follow-up advice for hail damage service that wasn't completely done. He also volunteered to return as the professional to explain his findings to the insurance company, before I could even ask. I look forward to working with him again in the near future and would highly recommend him to others!!!
