FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are average with HVAC prices in Atlanta and our service is top of the line.
- What is your typical process for working with a new customer?
When a customer raises a concern, we begin by inspecting the issues they’ve asked us to investigate. Once we identify the source, we assess the severity of the problem and escalate it to either our service or installation team for resolution. Our team then addresses all concerns with the homeowner’s system, ensuring everything functions correctly. Afterward, we conduct follow-up check-ins to confirm the system continues to operate smoothly.
- What education and/or training do you have that relates to your work?
All technicians and installers are fully trained, licensed, and insured in the State to Georgia. We also regularly attend up-skill training with all field employees to make sure they stay up to date on new processes and technology.