FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent, straightforward pricing. FREE estimates. Low monthly payments. Multiple customized options. No surprise fees. Maintenance plan member discounts. Clear explanation of all options. Multi-year warranties.
- What is your typical process for working with a new customer?
We involve you at every step, starting with a thorough evaluation to pinpoint your system’s issues together. Once diagnosed, we present clear options tailored to your needs so you can make an informed choice. After approval, our team aims for same-day completion, ensuring a 5-star experience defined by transparent communication, a spotless workspace, and a system that runs perfectly.
- What education and/or training do you have that relates to your work?
All of our Heroes (technicians and installers) are fully trained, licensed, and insured in the State to Georgia. Regular up-skill training with all field employees.