FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If it is a kitchen or bathroom we charge by the piece and if it is flooring or countertop we charge by sq ft. We have a set price for every additional service that we provide.
- What is your typical process for working with a new customer?
The first step is an over the phone consultation where we get to know the client and some general information about their project. We schedule a free appointment at the clients home where we also bring samples so the client can choose the look that they desire and we can further discuss what the client is trying to accomplish with the project. We make sure to take accurate measurements of the room and use our 3-D software to bring their vision to life. The customer can get an idea of how the final project will look like, how much it will cost and the time it will take to complete it. Once the client makes the decision they are happy with our product and they want to move forward they sign a contract with us and the fun begins.
- What education and/or training do you have that relates to your work?
Over 15 years of experience in the Kitchen and Bath Remodeling Industry.