FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the type and size of the job. Recurring residential cleanings, one-time deep cleans, move-in/move-out, and commercial jobs are quoted as a flat rate based on square footage and scope. We provide a clear quote upfront with no hidden fees or surprise charges. Regular customers on monthly, weekly or bi-weekly schedules receive discounted rates. You can get a free instant quote directly on our website — just enter your square footage in our booking form and you'll see your price right away, no phone call needed.
- What is your typical process for working with a new customer?
Getting started is easy! You can visit our website and use our booking form to enter your square footage, receive a free instant quote, and schedule your first cleaning — all in one place. Prefer to talk first? We're also available by phone or message to walk you through your options. On your first visit, we do a quick walkthrough to note any priority areas or special requests. We bring all supplies and equipment, so there's nothing you need to prepare.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning methods for both residential and commercial environments, including proper product selection for different surfaces, safe chemical handling, and sanitation best practices for kitchens, bathrooms, and high-touch areas. All staff are background-checked and fully insured, giving you peace of mind every visit.