FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the size of the job, number of rooms, time required, and any special handling needs. Quotes are provided upfront. Additional fees may apply for last-minute requests or specialty items. Any pricing details are discussed before service begins.
- What is your typical process for working with a new customer?
I start with a brief consultation to understand the size of the move and specific needs. On service day, items are packed or unpacked by room, labeled clearly, and handled with care. I confirm completion with the customer and make adjustments as needed.
- What education and/or training do you have that relates to your work?
My experience comes from hands-on packing and unpacking for residential moves, including fragile handling, organization systems, and efficient workflow planning. I follow best practices to ensure items are protected and easy to locate after a move.