FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is always based on a flat rate. I provide a clear estimate upfront, with no hidden fees, and I never ask for payment in advance—payments are made only as each stage of the project is completed. Even if unexpected situations come up, I do my best to honor the original estimate. If there is ever a major change in the project, I will always review the updated costs with the customer before any work moves forward.
- What is your typical process for working with a new customer?
I start by asking for details about the project—what needs to be done, photos if possible, and any specific requests. Then I provide a quote and timeline. Once we agree, I schedule the job, show up on time, and make sure everything is done properly. I always check in at the end to be sure the customer is happy with the work.
- What education and/or training do you have that relates to your work?
Most of my experience comes from hands-on work over the years. I’ve learned by doing—through home projects, helping others, and working on a wide range of repairs and installations. Every job has helped me improve my skills and find better, faster ways to get things done well.