- What should the customer know about your pricing (e.g., discounts, fees)?
We don't want to overcharge! We don't want to undercharge! We want to be the best price for the best job!
- What is your typical process for working with a new customer?
We like to meet and greet new customers all the time and talk to them, do free inspections, explain everything, educate and come up with a plan that guarantees to work at a good price the customer is happy with!
- What education and/or training do you have that relates to your work?
I've been doing this since 1992, I am licensed with the Georgia Department of Agriculture and I am insured, I am also Certified with the Georgia Department of Agriculture in Household Pest Control (HPC) and Wood Destroying Organisms (WDO), I also have my Commercial Trapping License with the Georgia Department of Natural Resources, I'm also certified in AIB International Food Processing Sanitation/Hygiene. I am certified with Texas A & M University course on Termite Biology and Control. I also did the Purdue University Center for Urban Industrial Pest Management, Introduction to Urban and Industrial IPM certificate. I have a Bed Bug Certification. I have Frontline Customer Service Certification of Completion For Participation and successful completion in the Mastering the Art of Frontline Customer Service Program. And I am Quality Pro Certified. And Many more, too many to list here.