The Neighborhood Plumber

Top Pro

Licensed

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About

My goal is to provide excellent customer service without the high cost . Ive been plumbing in my area for 15+ years. Im honest, reliable, and most important of all- AFFORDABLE. Dont try the rest , TRY THE BEST. The thing I've grown to love most about plumbing is my customer relationships we have built over the years .... I will always strive to earn your trust and be your plumber for life! - Ben Goheen

Overview

Current Top Pro

Hired 627 times

Serves Atlanta, GA

Background checked

License verified

20 employees

13 years in business

Business hours

Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2022

2021

2020

2019

2018

2017

Credentials

License verified

Plumber – Master – Unrestricted

License state: GA

Background checked

Passed by Benjamin Goheen on Jan 30, 2025.

Services offered

Type of water heater

Gas tank

Electric tank

Gas tankless

Electric tankless

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

589 reviews

5

91%

4

6%

3

1%

2

0%

1

2%

Read reviews that mention:

Justin B.

Jun 2, 2025

•

Hired on Thumbtack

Neighborhood Plumber saw the problem and came in 1/5 of what others were trying to charge me. Also gave me a long term solution when ready. He was very responsive and fixed the problem within 24 hours.

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Toilet • Shower or bathtub • Sink • House

Plumbing Pipe Repair

Linda H.

Jul 23, 2025

•

Hired on Thumbtack

Details: No, repair is not urgent • No, the building is not currently flooded • Condo or apartment

Plumbing Pipe Repair

Tim S.

Oct 28, 2025

•

From Google

Our main waterline from the street to the house (150 feet)burst on a Saturday. The two plumbers we had been using, don't work weekends. Nancy, my wife, called The Neighborhood Plumber and said they could send out someone right away at no extra charge. Wow. Tony came out, made an assessment, and as our water heater was 19-years-old, he offered a significant discounted price if a new one was installed at the same time. We willingly accepted.A new line was burrowed under grass, plants and shrubs. Some of the line needed to be unexpectedly trenched and grass removed to do so.In speaking with Ben, he understood my upset and said come spring, he would take care of the cost of sod needing to be replaced. Fair enough.Tony, one of the plumbers, his apprentice, and all who ran the machinery were kind, professional and extremely competent. And because I can ask a lot of questions, they were ever so patient. Two thumbs up.

Adam D.

Nov 3, 2025

•

From Google

Chad Jones from Neighborhood Plumber was great to work with. Professional, straightforward, and efficient. I came home from a week away to find my water heater had cracked and flooded the basement. Chad from Neighborhood Plumber came out quickly, diagnosed the issue, and was back within an hour with a new unit. He got everything replaced the same day, updated some of the old piping, and made sure it all looked clean and professional.Afterward, he walked me through maintenance tips and left the space spotless. Excellent experience all around. Id absolutely call Neighborhood Plumber again. Chad will get you taken care of.

Tom G.

Nov 4, 2025

•

From Google

Chad came out the next day (it wasn't a rush) and crawled around in my crawl space to find the sump pump. Figured out I didn't need a new one and that it was just a power supply issue. He got a new cord and connected the old pump and then flushed it with 5 gallons of water. They could have easily sold me a new sump pump cause I wouldn't know the difference. Nice guys. Quick service. Honest. Will use them again, for sure.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most jobs are flat rate, however all jobs are different.
What is your typical process for working with a new customer?
My goal is to provide a service that my customers need, understand, and are happy with . my goal is to become YOUR plumber as long as you need one.
What education and/or training do you have that relates to your work?
i graduated in 2008 , attended VOTECH 4 yrs , Im a licensed plumber with 11 yrs experience+ , and im constantly doing continued education to keep up with a changing Industry.