Hawaii Drain Cleaning Squad LLC
It’s free with no obligation to hire
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Toilet Installation or Replacement - Waianae 2019
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Plumbing Drain Repair
Jack was great about responding to my issue with my water valves connecting to my washer. He made a house call to check out the situation and give me a quote. The fix was going to require a water shut down in the stack of my building so we scheduled for a different date. Jack finished the job faster than expected and he was nice enough to fix another minor issue with my toilet running that a previous hired handyman had messed up and ghosted me on returning to fix the issue himself. Jack was extremely professional and got the job done for a really good price. I recommend him for anyone who needs a plumber and will definitely use him for future jobs if needed.Mar 26, 2020VerifiedHawaii Drain Cleaning Squad LLC's reply
Aloha Jennifer, Thank you for choosing us for your plumbing repairs. We enjoyed getting to meet you and help you with your plumbing issue. Please keep us in mind for the future should you, your family or any friends need plumbing help in the future. Mahalo, HDCS Team
Water Heater Repair or Maintenance
Jack was responsive and professional and helped us immediately. I would recommend his company!Jan 16, 2020VerifiedHawaii Drain Cleaning Squad LLC's reply
Aloha Amanda, Thanks for the awesome review. It was a pleasure being able to help you guys in your emergency. Please keep us in mind should you ever need help in the future. Mahalo, HDCS Team
Plumbing Drain Repair
Jack was very professional, knowledgeable and efficient. He identified the problem quickly, and I learned a lot from him. Plus he's a terrific guy. I'm sorry about posting a bad review the first time. (He got very busy on a prior job and absolutely could not leave that job.) I recommend his company to anyone who needs a job well done.Oct 31, 2019VerifiedHawaii Drain Cleaning Squad LLC's reply
Aloha Ron, Thanks for the kind review. It was a pleasure working with you.
Plumbing Drain Repair
Jack did a very professional job, and got right to our needs, finished in a timely manner, and cleaned up completely afterwards.Oct 12, 2019VerifiedHawaii Drain Cleaning Squad LLC's reply
Aloha Bryan, Thanks for the kind words. We enjoyed working with you. Please keep us in mind should you ever need help in the future. Mahalo, HDCS Team (808)353-8445
Toilet Installation or Replacement
I had a problem with my toilet the past few months and needed it checked out. HDCS came to the job and solved my toilet completely. There was so much wrong with my toilet that he recommended to get a new one altogether, because it would be cheaper in the end, and I totally agreed. Very professional and friendly, as well as knowledgeable on his work. I also had a few other requests while he was there, and he gladly helped. Definitely will be hiring them again next week for another job. 100% recommended them!Dec 7, 2019VerifiedHawaii Drain Cleaning Squad LLC's reply
Aloha Stephen, Thank you for the amazing review. It was awesome getting to work with you and help you through your plumbing project. Clients like you make this profession truly enjoyable. Please keep us in mind should you, your family or any friends need any help in the future. Mahalo, HDCS Team (808)353-8445 www.hawaiidrainsquad.com
- What should the customer know about your pricing (e.g., discounts, fees)?I am always up front with my customers and what it will cost to accomplish their goals. It is hard to give pricing over the phone due to al of the variables. However once I’ve walked the job site and gone over all the customers concerns or requests I’m always able to give upfront honest pricing to them before beginning the job.
- What is your typical process for working with a new customer?My first goal is to ensure the customer they’ve chosen the right person for their needs. My second process is to build a relationship with my customers so they feel comfortable with their choice to hire me and that they know they’re in the most professional and experienced hands.
- What education and/or training do you have that relates to your work?I’ve been on plumbing jobs since I was 8 years old. I’ve done everything from drain clearing, drain cleaning, camera inspections, leak detection for water, sewer and gas, drain hydro-jetting, drain descaling, drain sanding, sewer system rejuvenation, plumbing services for new and existing homes and commercial properties, every type of water heating systems, fixture repairs and installations and much more.