FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide detailed, itemized estimates so you know exactly what you’re paying for. No hidden fees, no surprises. From premium finishes to cost-effective solutions, we offer a range of choices to fit your needs. We’ll guide you on where to invest for long-term value and where you can save.
- What is your typical process for working with a new customer?
We start with a no-obligation meeting to discuss your vision, needs, and budget. For remodeling or construction projects, we conduct a detailed walkthrough of your property to gather measurements and assess existing conditions. You’ll receive a detailed, itemized estimate outlining scope of work, materials, and timelines so you can make an informed decision.
- What education and/or training do you have that relates to your work?
Richard P. Orlando is a licensed contractor and second-generation island builder. With a BS in Construction Management (CSU-Sacramento) and nearly three decades of experience across Hawaii and California, he leads Orlando Construction Hawaii in delivering luxury remodels, ADUs, and commercial projects with a reputation for quality and precision.