FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, competitive pricing with several ways to save: Military Discount – 15% Off We proudly offer active-duty and veteran military members a 15% discount on all services. Weekly Cleaning – 20% Off Save more with our most consistent service option. Weekly cleanings receive a 20% discount. Bi-Weekly Cleaning – 15% Off Our most popular plan—customers who book bi-weekly cleanings receive 15% off. Monthly Cleaning – 5% Off For clients who prefer monthly maintenance, we offer a 5% discount.
- What is your typical process for working with a new customer?
1. Initial Contact & Inquiry We begin by gathering basic information about your home, cleaning needs, and preferred service frequency. 2. Free Consultation or Walkthrough We offer a quick virtual or in-person walkthrough to better understand your expectations, priorities, and any special requests. 3. Customized Quote Based on the walkthrough and your preferences, we provide a transparent, no-obligation quote. We also explain any available discounts. 4. Scheduling the First Cleaning Once you approve the quote, we schedule your first service at a time that works best for you. 5. First Cleaning Appointment During the initial cleaning, we perform a detailed deep clean to bring your home to our standard, ensuring future maintenance cleanings are quick and consistent. 6. Follow-Up & Feedback After the first clean, we check in to ensure you’re completely satisfied and address any adjustments you'd like. 7. Ongoing Service If you choose recurring cleanings (weekly, bi-weekly, or monthly), we maintain your home’s cleanliness consistently and reliably.
- What types of customers have you worked with?
I’ve worked with a wide range of customers, including busy families, working professionals, military households, seniors, Airbnb hosts, and homeowners who simply want help maintaining a clean and organized space. Whether it’s recurring maintenance cleanings, one-time deep cleans, or move-in/move-out services, I’m experienced in adapting to each client’s unique needs and preferences to ensure their home feels comfortable, fresh, and well cared for.