Lynn's Sewing & Alterations
I hired Lynn to alter a bridesmaid dress for me. After picking up the dress, I was unable to wear it due to the dress being far too small, and so I had to take out all of Lynn's work and redo it myself. Thankfully I know how to sew or it would have been a truly terrible situation, as I picked the dress up the night before I needed to wear it in a wedding. In addition to making the dress much too small, Lynn's workmanship was terrible. It is very difficult for me to believe that she has the vast amount of experience she claimsthe only explanation I can imagine is that she simply didn't care about the quality of her work on my dress. I hope my review will save someone else from having a similarly upsetting experience. I've listed my specific issues with Lynn's services below. Issues with the alterations: The dress was much too smallfar beyond any weight fluctuations that would have occurred in the mere 12 days between fitting the dress and my picking it up. The dress was taken in only at the top of the bodiceNOT all the way to the waist as we had discussed, and I had specifically requested. Stitching lines were not straight. There were two rows of holes in chiffon fabric near side seam clearly due to ripping out stitches Hanger loops were sewn back in messily and directly on top of (as opposed to inside) the top seam of the dress so that they showed when the dress was worn Thread used was considerably lighter in color than the dress which caused some stitches to show through the fabric Issues with professionalism: When there was clearly an issue with the fit, Lynn refused to take any responsibility for the problems, made no effort to solve the problems, and made unprofessional and unrealistic excuses for why the fit issue was my fault instead of hers (including blaming the dramatic fit issue on my menstrual cycle, which I found to be both unrealistic and unprofessional). Lynn refused any refund for the incomplete and incorrectly performed work. Lynn complained about previous customers to me during my fitting Lynn stated that she usually requires a deposit but that she would not require a deposit from me because she knew she could trust me by the look of me. (I found this unprofessional, judgmental, and offensive.) When I came to pick up the dress, there was a man there whom I was not introduced to, and I was then led to a room around the corner from where he was sitting and left to change with the door open (the door was propped open in such a way I would have had to move various objects in order to close it). The house where the business is run smells like smoke, which made me uncomfortable leaving clothing thereJul 17, 2015Lynn D K.'s reply
Emma's dress was done in June 5th, the the dress fit her just fine while she was here or I would have kept the dress and made it right, I would have never sent her away with a dress that was to small and and Emma has blown this whole dress and conversation clearly out of perprotion. I accept cash only as I told Emma , as I have had several bad checks and that I have one in the other room for $350.00 so now all I accept is cash only. She had no cash on her at that time. I didn't want to loose the job so I took it without a deposit, no favor to Emma. where I pinned Emms dress is where I sewed her dress, as I do every dress, gown , and any other item I make be working on, there was no reason on my end that her dress supposibly was to thight. I sorry for you Emma that you felt in your heart to attack me and my business as I have been in sewing for over 40+ years, I am a far cry better than what you have pictured me.I will be here for the ones whom seek me out , who wants fair pricing and who appreciates the one on one attention.
Lynn IS AWESOME! It was two months before our wedding and I was getting nervous because the person that I was going to have work on my dress kept putting me off, so I decided to find someone else. Not only did Lynn finish my dress a WEEK early, but she put the most gorgeous double bustle in my dress, at an EXTREMELY reasonable price. She is so sweet and prompt at returning calls and answering questions. Please think of her first if you need anything of this nature, she is so wonderful and so reasonable; I know I won't hesitate to use her services in the future! Thank you so much Lynn!Aug 23, 2014Verified
About this pro
Times hired on Thumbtack12
LocationDes Moines, IA 50315
Photos and Videos
Q & A
- What types of customers have you worked with?Most common is hems, bustles, I show them different styles to choose from allowing them full rein and what works best for their gown. take in or let out the sides, replace the zipper with a lace up corset back, I invite the brides the option to include their wedding colors into the lacing for the corset and the Brides have really be creative and shined. Re- beading , after taking in or letting out the sides there seems to always be re-beading to do, and then through out the gowns you find loose beading that needs tending to.