- What should the customer know about your pricing (e.g., discounts, fees)?
We are proud to offer a 15% off military discount on all labor services with a valid military ID. For all repairs: If we travel to your home, there might be a mileage fee depending on your location. We are upfront and will include this in your estimate.
- What is your typical process for working with a new customer?
We pride ourselves in offering a free and fair estimate for every project. The easiest and most accurate way to do this is for you to drop off your computer or device so we can properly determine what needs repaired and what it will cost. If we think the repair can be done remotely, we will let you know!
- What education and/or training do you have that relates to your work?
Slater Computer Repair LLC is owned and primarily operated by Joe Slater, who graduated in 2022 from Iowa State University with a bachelor's degree in software engineering and a minor in cybersecurity. As a business we have been established since mid-2022, but Joe has been building and fixing computers for the last seven.