If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Disaster Cleanup is Idaho's most trusted professional in Water, Fire and Mold Remediation services. We are locally owed and operated, as well as having an IICRC continuing education, offering Free Inspections and Estimates and being available 24 Hours a Day and 365 Days a Year for Emergency Services.
Overview
Hired 6 times
Serves Caldwell, ID
Background checked
License verified
8 employees
11 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for professionalism.
Excellent 4.9
101 reviews
5
95%
4
2%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lee R.
3 weeks ago
•
From Google
Preston and Rudy-Plummer were both amazing!!!!! Explained everything very well, very polite, asked if I had any questions, and made sure I understood all that they were doing.
Disaster Cleanup's reply
Lee, thank you so much for the kind review. I’m glad Preston and Rudy-Plummer took the time to explain everything clearly, answered your questions, and made sure you felt comfortable with the whole water damage restoration process. We really appreciate you choosing Disaster Cleanup.
Doris N.
Jun 4, 2026
•
From Google
Preston came out and checked my crawl space to make sure there were no problems, he was very easy to talk to and put my mind at ease!
Disaster Cleanup's reply
Thanks so much, Doris. I’m glad Preston was able to check your crawl space thoroughly, answer your questions, and put your mind at ease. We really appreciate you taking the time to leave a review.
Jessie G.
May 13, 2026
•
From Google
Riley and Dillon were fantastic! They helped us immediately with our bathroom pipe that broke. Riley answered my first phone call where other places didnt pick up even when advertised as a 24 hour business. THANK YOU!!! 10/10
Disaster Cleanup's reply
Jessie, thank you so much for the kind review! I’m glad Riley and Dillon were able to jump in right away and help with your broken bathroom pipe, especially when you needed someone to actually answer the phone. We really appreciate the 10/10 and your trust in Disaster Cleanup.
Vicki S.
Apr 5, 2026
•
From Google
Preston rushed to my rescue on Easter evening. My washing machine broke and flooded everything. He did all he could to take care to ensure it was safe for me. I would highly recommend Disaster Cleanup!
Disaster Cleanup's reply
Thank you, Vicki—I'm really glad Preston could get to you quickly on Easter and help after that washing machine flood. We appreciate your recommendation and are grateful you trusted Disaster Cleanup to make sure everything was safe for you.
Marsha M.
Mar 18, 2026
•
From Google
Flood in bathroom from leak in shower pipe Riley, Preston, and Dillon were great. They were all very friendly and knowledgeable.
Disaster Cleanup's reply
Marsha, thank you so much for the 5-star review. I’m glad Riley, Preston, and Dillon could help with the bathroom flood and that you found them friendly and knowledgeable. We appreciate you trusting Disaster Cleanup during a stressful situation.
Credentials
License
License type: General Contractor - Registration
License state: ID
License verified on 9/10/2026
Background Check
Shane Cherry
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Emergency services can be covered under Homeowner or Business Liability Insurance, if they are not Emergency Services run $500.00, All scheduled Inspections are Free.
What is your typical process for working with a new customer?
Assessment, Plan of Action, Stabilization, Removal, Mitigation and Restoration, Cleanup and Repair.
What education and/or training do you have that relates to your work?
