FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is always upfront and transparent—no hidden fees or surprise charges. I charge based on the scope of the job, not by rushing through the work, so you get quality results at a fair rate. Every quote is explained clearly before I start, so you know exactly what to expect.
- What is your typical process for working with a new customer?
When you call Pioneer Plumbing Idaho, I start by listening to your needs and scheduling a convenient visit—often the same day or the next day. I’ll inspect the issue, explain your options, and give you an honest, upfront price before starting any work. From there, I complete the job with care, respect your home, and make sure you’re completely satisfied before I leave > "When you call Pioneer Plumbing, I start by listening to your needs and scheduling a convenient visit—often the same or next day. I’ll inspect the issue, explain your options, and give you an honest, upfront price before starting any work. From there, I complete the job with care, respect your home, and make sure you’re completely satisfied before I leave."
- What education and/or training do you have that relates to your work?
I bring over 10 years of hands-on plumbing experience to every job, backed by my gas certification, plumbing journeyman license, and plumbing contractor license. This combination of real-world training and professional credentials ensures the work is done safely, efficiently, and to the highest standard.