FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our dispatch fee to show up is $87.50, which is waived if any work is done. Each task will be evaluated on site and a price given before we do any work.
- What is your typical process for working with a new customer?
You will be greeted by our office staff who will schedule an appointment time that works for you. We will call within that time frame when the plumber is on the way. The plumber evaluates the issue (s) on site and provides options and pricing. If approved by you, we stay and do the work. We then collect at the time of service.
- What education and/or training do you have that relates to your work?
Our company holds licenses in both WA and ID. We offer our staff ongoing safety training and industry product and mechanical training. Our plumbers are required to participate in continuing education to maintain their personal licenses through the state as well.