FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers are never charged for consultations, bids, revisions, office fees, or any other costs than the landscaping. Once a project is bid, the price is set. If the project is completed as bid for, then the price you saw is the price you pay. There are never any change orders, additional costs, or administration fees. That's why we call it a quote, or bid, rather than an estimate. No one likes to have a beautiful project completed, only to have the final bill be more than they were expecting to pay.
- What is your typical process for working with a new customer?
New customers always receive a free consultation to start the landscaping process. Our team will meet with you on the site, to discuss vision, purpose, budget, and layout. We will then provide a diagram and detailed bid for your consideration. If changes are desired, the project will be revised. No charge is ever made for revisions or bids. If the project is accepted, the customer will be placed on the schedule.
- What education and/or training do you have that relates to your work?
Over 10 years of collective experience doing extremely varied projects in three states qualifies us to identify the best materials, layout, and process for your landscaping vision. The best qualification that we have is that every single customer we've ever worked for has been satisfied with Freedom Landworks and Contracting! Check out our reviews to see what they're saying.