FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We like to keep pricing simple and transparent 🌿 Everything’s based on your home’s size and how detailed of a clean you’d like — no hidden fees or surprises! Right now, we’re offering 15% off your first clean if booked before October 31st 🎉 We also give discounted rates for recurring cleanings (weekly, biweekly, or monthly). Pet homes or a little extra deep cleaning might adjust the total slightly, but we’ll always talk it through first so you know exactly what to expect. 💚
- What is your typical process for working with a new customer?
We like to keep things easy and personal 🌿 When someone reaches out, we’ll start with a quick chat or message to learn about your space, what kind of clean you’re looking for (basic refresh, deep clean, or move-out), and any special requests you might have. From there, we’ll give you a clear quote and can schedule a time that works best for you. On cleaning day, our friendly team arrives right on time with all supplies and equipment ready to go. We always do a quick walkthrough at the end or check-in after your first clean to make sure you’re 100% happy - satisfaction guaranteed 💚
- What education and/or training do you have that relates to your work?
We’ve spent years perfecting our cleaning process and learning what really makes a home shine 🌿 Between experience in residential homes, rentals, and Airbnbs, we’ve seen it all - and know how to make every space feel fresh, cozy, and cared for. We’re trained in safe, eco-friendly cleaning methods and always stay up to date on the best products and techniques to give your home that clean, peaceful Evergreen feeling 💚