FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are not the cheapest option. We are the 'Sleep at Night' option. My pricing philosophy was born from watching too many homeowners get burned by the 'lowest bidder'—the contractor who quotes low to get in the door, then hits you with surprise fees, delays, or shoddy work that has to be redone a year later. I realized early on that the most expensive job is the one you have to pay for twice. When I give you a quote, I am stripping away all that risk. I don't play games with hidden 'trip charges' or sudden upsells. The number I give you is the price of certainty. It covers premium materials, skilled labor that respects your property, and the guarantee that the job is done right the first time. We don't discount our quality, but we do reward logic and honor. If you can be flexible with your schedule to help our logistics, or if you have served our country or community, we will always look for ways to pass those specific savings back to you as a handshake of respect. Ultimately, you aren't just buying a renovation; you are investing in a hassle-free experience.
- What is your typical process for working with a new customer?
call to book a walk through- detailed assessment- 30 day bid- sign contract/ deposit- make things look amazing.
- What education and/or training do you have that relates to your work?
My education didn't happen in a classroom; it happened on the scaffolding and in the trenches of high-stakes restoration. I view this trade as a discipline, not a gig, which is why I have invested thousands of hours into mastering the specific chemistry of modern coatings and the engineering behind structural restoration. I bypass generic 'handyman' knowledge in favor of manufacturer-specific training. I regularly attend workshops and certification courses from top-tier material suppliers to ensure I understand exactly how their products react to our specific local weather patterns. This technical expertise is backed by rigorous safety training and a commitment to continuous improvement. I study the latest application techniques and efficiency protocols so that when I step onto your property, I am not guessing—I am executing a proven, scientific process.