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About

Experienced IT professional with over 20 years in systems engineering, technical support, and network management. With a master’s in Information Management and hands-on expertise across Apple ecosystem, iOS, macOS, watchOS, iPadOS. I specialize in providing personalized, cost-effective solutions. Whether you’re dealing with a slow Mac, need one-on-one training, or want help setting up a VPN for privacy, I’m here to support you. I offer: • Slow Mac diagnosis & performance tuning • Data cleanup & organization (storage, apps, photos, etc.) • Mac & iPhone training (great for beginners and seniors) • VPN setup & privacy support • Apple ID, iCloud & password recovery • New device setup & data transfer • Remote or in-person sessions available Whether you need troubleshooting, security enhancements, or system optimization, I’m here to ensure your technology runs smoothly and securely. Let’s fix or just simplify your technical life together!

Overview

Hired 15 times

Background checked

1 employee

1 year in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Credit card, and Venmo.

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

I work remotely (phone or internet)

Projects and media

5 photos

Projects and media

5 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

17 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Thomas c.

Mar 17, 2025

•

Hired on Thumbtack

Nathan responded immediately on a week-end and worked patiently with me to resolve the issues I had with my Brother printer and Macbook. I was surprised at how easy it was to work with him remotely and extremely pleased with his troubleshooting and happy resolution of my computer problems. Great value and will certainly use again.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

SN C.

Mar 8, 2025

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Hired on Thumbtack

I am basically a computer illiterate. The professionalism and deep knowledge of my system, combined with extraordinary patience and kindness is very much appreciated. All of my computer issues were resolved. My highest recommendations for this gentleman. Just excellent.

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Briley H.

Mar 8, 2025

•

Hired on Thumbtack

Nathan was very helpful and figured out my problem and found the solution quick! Got my computer working within 48 hours! Very responsive and answered any questions I had! He was very patient with my mistakes as well!

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Computer Repair

Terry B.

4 weeks ago

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Hired on Thumbtack

Unfortunately he is not local, but in AZ? Not sure why Thumbnail selected him for the job, but he was a pleasure to talk with.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Sergio A.

Mar 9, 2025

•

Hired on Thumbtack

Althoug today is Sunday, Nethan was available right away providing support over the phone and by text. Great customer experience!

Details: Mac (Apple) • Desktop • Computer not turning on • My home, venue, etc. • Remotely (phone or internet) • At the pro’s location

Computer Repair

Credentials

Background Check

Nathan Godfrey