CommandOne

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We always try to ensure we are competitive with our pricing. We offer Senior and military discounts. Also, we provide a price match guarantee. If you get a better price for the same equipment and service, we will match or beat the competitors pricing.

• What is your typical process for working with a new customer?

  Once a customer sends us a request on a project, we will reach out and ask for any details that we might need know. After we understand the scope of the project, we get our customers an accurate and competitive quote. Upon acceptance, we obtain the customers information and setup an appointment. The customers receives an email and text message confirming there appointment. On the day of the appointment, the customer is sent a text message notifying them the technician is on the way. This is convenient just in case you might of forgotten about your appointment.

• What education and/or training do you have that relates to your work?

  We have been in the industry for 8 years installing low voltage systems in homes and commercial buildings. We currently hold 3 state low voltage licenses relating to our work. Prior to getting into low voltage, While in the Marine Corps, I worked in electronics and communications for 4 years with 1 year of electrical theory training. We hold numerous certifications and partnerships for the products we install.