FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We will give you an upfront price before any work is done and explain to you why the repairs need to be made.
- What is your typical process for working with a new customer?
We gather your contact information and input into our system. You will get email and/or text messages whenever there is an appointment made a reminder of your appointment and a picture of the technician that is dispatched to the job.
- What education and/or training do you have that relates to your work?
Our technicians our highly trained in all aspects of heating and cooling and have at least 4 hours a month of continued training in HVAC.