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We really appreciate working with him! We love supporting a veteran run business, and he was great to work with. Our dog is now listening to commands and is manageable. He also took the time to train the humans (MUCH appreciated), and responds quickly if we text follow up questions or concerns. I would highly recommend Dilis Dog Training!Nov 26, 2018Verified
Tom is great. He trained both of my dogs and they are doing so well now!May 6, 2018Verified
Tom has done outstanding work with our dog! It is amazing what he has done and turned him around! He is truly a professional at what he does. He is very patient and takes time to not only train the dog, but also the owners and makes them understand all the processes involved! I only wish we would’ve done this sooner. We are glad we found Tom, he is great at communicating and helping us through the process!Mar 10, 2018Verified
He does not even deserve one star! We hired Tom and trusted him with our dog and to train him the proper way. We knew he used a shock collar as a training method but what we did not know is how excessively overused that shock collar would be when training. He took our dog Rex for one week. We explained to him he was already a good dog and listened very well, we just needed him to be more calm and attentive to us in public specifically when we went to the vet or stores. We asked him to focus on this more than anything else. In the week he had been there, he only trained him on basic commands such as sit, stay, wait, and a couple other things. He never took him out to parks, stores, or anywhere he could easily be distracted. When he brought our dog back to us, he showed us what he had taught him and explained he didn't have time to take him out but told us what we could do to train him from being distracted ourselves. Tom should have told us from the beginning if he could not do what we asked him to do. He should not have even told us he could work with him and train him. We paid $600 for him to teach our dog the things he already knew. On top of it all, his shock collar was extremely tight around his neck when he was returned to us. My husband and I immediately took the shocker off his neck after he left. The next morning we were petting him when we noticed he would cry when we pet him anywhere around his neck. We looked closer and saw light bleeding and it was extremely red and irritated. We scheduled an appointment with our vet that same day and they confirmed it was BURN MARKS from overuse on the shock collar!!! My husband texted and called Tom and his communication with us when to a halt. He got ahold of him once and he said he would refund only half our money. It's been a couple weeks and we still haven't seen the money or heard from Tom! DO NOT HIRE HIM!!!!!Jun 28, 2019VerifiedDilis Dog Academy's reply
This is all untrue facts. The dog was home for 6 days before anything was brought up and I offered to work with them and come out to see for myself before issuing any refund. To see the entire message history and facts from a remote collar manufacturer showing these marks are not causes of burns and the reasons they will leave marks. Go to the Facebook page and read the email and text messages back and forth. Thank you for taking the time to read what actually happened in advance.
My pup Joy is a 7 year old lab and he had never been trained. When he moved to the US, I just could not get him to walk on leash. He would lunge and bark at every dog he saw, it was impossible for me to control him, and every walk with him was an enormous task. I couldn’t take him on a walk without apologizing to a 100 people on the way. Then...I contacted Tom. I explained the situation, we discussed the timings and Tom was over for Joy’s first lesson. Tom definitely has a lot of knowledge about dogs and their temperament. We did a few walks together with Joy and I realized that more than the dog, it’s the owner who needs training. 2 sessions later, Joy was walking on the streets like the most perfect dog ever. The small tricks and tips which I received from Tom proved to be super helpful! Tom is overall a great guy, very punctual, and understands dogs very well. I wouldn’t call him a dog lover, but he is definitely a perfect dog psychologist. The biggest challenge which I faced and many owners might face is getting out of habit of babying your dog and letting them be stubborn. I believe that was a major game changer. I was initially apprehensive about using a prong collar on Joy and I would suggest all owners to get professional help from individuals like Tom before trying to use any corrective methods on your dog. If used properly, they can correct your dogs behavior. I am now in process of transitioning from the prong collar to a normal one. Thanks Tom for all your helpDec 28, 2018Verified
- What education and/or training do you have that relates to your work?Certified Canine Behavior and Training Specialist since 2007 Competed in Dog Sport Trained Police and Military K9’s Worked as handler and head trainer doing bedbug detection with k9’s Trained service dogs for soldiers with PTSD
- How did you get started doing this type of work?In the military, went to school to train dogs at the largest dog training facility in the United States.
- What advice would you give a customer looking to hire a provider in your area of work?Ask to talk to customers not just those they give for referrals. I encourage everyone to go on the Facebook page and talk to people there. Since I don’t have control that way over who they are talking to.