Direct Improvements
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About
At Direct Improvements, we empower commercial and residential clients through education and tailored solutions, providing fast, efficient, affordable HVAC, plumbing, and appliance services. We prioritize professionalism, integrity, and respect, focusing on saving systems by enhancing performance and simplifying the improvement process, without breaking the bank. From our friendly staff to our skilled technicians, we understand the stress that home and business issues can bring, which is why we're committed to prompt and reliable service. Our transparent pricing ensures you know exactly what to expect, and we value your feedback to improve continuously. When you choose us, you're choosing a team that puts your satisfaction first.
Overview
Hired 8 times
Background checked
12 employees
15 years in business
Business hours
SunClosedMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.7
75 reviews
5
89%
4
4%
3
1%
2
3%
1
3%
Read reviews that mention:
Gadiel B.
Nov 19, 2025
From Google
Ive been using direct improvements since 2018 or 19 and they are the most affordable, flexible, courteous hvac company Ive ever encountered. They just replaced my furnace for half the price I got for other quotes. Everything was done quick and efficient and my home is finally back to normal.
Direct Improvements's reply
Thank you for your fantastic review and for the 5-star rating! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon!
Dave T.
Nov 11, 2025
From Google
Explained the maintenance review process and overall condition of my existing equipments. Extremely patience and cleaned up after the repairs
Direct Improvements's reply
Thank you for your positive feedback, Dave! We're glad you found the maintenance review process informative and that our team was patient throughout. Ensuring a clean work environment is a priority for us, and we're pleased to hear you appreciated that aspect. Your satisfaction is important to us, and we look forward to serving you again in the future.
Julian
Nov 6, 2025
From Google
I just want to start off by saying direct improvements is AMAZING. not only are they prompt, very communicative, courteous, but they are very professional.I have a home warranty with American home shield and I put a claim in for my furnace having issues. Direct improvements was dispatched and tried to repair. Eventually the home warranty approved a replacement and direct improvements came and installed the new unit. Again, they are amazing to work with!Amy, Omar, TJ and Aaron were all amazing. I highly recommend you work with them! 5 stars!!!
Direct Improvements's reply
Thank you so much for your wonderful feedback, Julian! We're thrilled to hear that you had a fantastic experience with our team, and we appreciate your recognition of Amy, Omar, TJ, and Aaron. It's great to know that we could assist you with your furnace issue and provide a smooth replacement process. Your recommendation means the world to us, and we're here for any future needs you may have!
Mark S.
Sep 22, 2025
Hired on Thumbtack
Super-fast response and service appointment. Work was completed professionally, and our HVAC system was up and working again. Thank you!! A++++
Details: Repair • The power is on, but the fan won't run • Basement • Outside • Townhouse
Central Air Conditioning Repair or Maintenance
Mark S.
Jul 9, 2025
Hired on Thumbtack
This company was easy to work with. My board at my condo building is very strict as far as COI verbiage and Direct Improvements accommodated me in all the requirements from my condo association. They were punctual and fairly priced. I would hire them again.
Details: Closet • 1,000 - 2,000 sq ft • Single-level building • Condo/Apartment
Heating System Installation or Replacement
Credentials
Background Check
Thornell Hunter