Direct Improvements
About
At Direct Improvements, we empower commercial and residential clients through education and tailored solutions, providing fast, efficient, affordable HVAC, plumbing, and appliance services. We prioritize professionalism, integrity, and respect, focusing on saving systems by enhancing performance and simplifying the improvement process, without breaking the bank. From our friendly staff to our skilled technicians, we understand the stress that home and business issues can bring, which is why we're committed to prompt and reliable service. Our transparent pricing ensures you know exactly what to expect, and we value your feedback to improve continuously. When you choose us, you're choosing a team that puts your satisfaction first.
Overview
Hired 8 times
Background checked
12 employees
15 years in business
Business hours
SunClosedMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.7
75 reviews
5
89%
4
4%
3
1%
2
3%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mark S.
Sep 22, 2025
Hired on Thumbtack
Super-fast response and service appointment. Work was completed professionally, and our HVAC system was up and working again. Thank you!! A++++
Details: Repair • The power is on, but the fan won't run • Basement • Outside • Townhouse
Central Air Conditioning Repair or Maintenance
Matt H.
Sep 2, 2025
From Google
The service from Direct Improvements was flawless. They arrived ontime. Diagnosed the problem. Scheduled a follow up appointment to install a replacement HVAC. They completed the project in 1 day. Their service was Impeccable.
Direct Improvements's reply
Thank you for your wonderful feedback, Matt! We're thrilled to hear that you had such a positive experience with our team at Direct Improvements. Providing timely and impeccable service is always our goal, and we're glad we could meet your expectations. If you need any further assistance in the future, please don't hesitate to reach out.
Tuanna T.
Aug 14, 2025
From Google
Thank you so much to Direct Improvements for allowing Mr.Al (i believe is his name) and his assistant Mr. Aaron to service my home with installing my Air conditioner system. I have already passed the company's name over to my neighbor on my block. 5 star is not high enough. I rate the work a 10. Thank you to the company and it's staff.Job well done.
Direct Improvements's reply
Thank you for your wonderful feedback! We are thrilled to hear that Mr. Al and Mr. Aaron provided exceptional service during your air conditioner installation. Your recommendation to your neighbor means a lot to us. We strive for excellence, and we’re delighted that you feel so positively about your experience. Thank you for choosing Direct Improvements!
Gadiel B.
Nov 19, 2025
From Google
Ive been using direct improvements since 2018 or 19 and they are the most affordable, flexible, courteous hvac company Ive ever encountered. They just replaced my furnace for half the price I got for other quotes. Everything was done quick and efficient and my home is finally back to normal.
Direct Improvements's reply
Thank you for your fantastic review and for the 5-star rating! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team, and we look forward to serving you again soon!
Kyle L.
Jul 30, 2025
From Google
Tec that came out was on time and made quick work of the job. Called them with an A/C issue and they were able to come out same day and diagnose the issue.
Direct Improvements's reply
Thank you for your positive feedback! We're glad to hear that our technician was able to provide prompt and efficient service for your A/C issue. It's our goal to respond quickly and effectively to our customers' needs. We appreciate your support and look forward to assisting you in the future!
Credentials
Background Check
Thornell Hunter