Direct Improvements

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Why this pro?

Customers say this pro is fast, professional, and punctual, and they offer repairs and maintenance services for central air conditioning plus installs and replacements for air and heating systems. They've been in business for 14 years.

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About

At Direct Improvements, we empower commercial and residential clients through education and tailored solutions, providing fast, efficient, affordable HVAC, plumbing, and appliance services. We prioritize professionalism, integrity, and respect, focusing on saving systems by enhancing performance and simplifying the improvement process, without breaking the bank. From our friendly staff to our skilled technicians, we understand the stress that home and business issues can bring, which is why we're committed to prompt and reliable service. Our transparent pricing ensures you know exactly what to expect, and we value your feedback to improve continuously. When you choose us, you're choosing a team that puts your satisfaction first.

Overview

Hired 7 times

Background checked

12 employees

14 years in business

Business hours

SunClosedMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, and Zelle.

Social media

Facebook, Instagram

Services offered

Work needed

Install new A/C units

Replace existing A/C units

Remove old A/C units

System type

Split system

Packaged system

Other

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

46 reviews

5

89%

4

5%

3

0%

2

2%

1

4%

Read reviews that mention:

Mark S.

Sep 22, 2025

•

Hired on Thumbtack

Super-fast response and service appointment. Work was completed professionally, and our HVAC system was up and working again. Thank you!! A++++

Details: Repair • The power is on, but the fan won't run • Basement • Outside • Townhouse

Central Air Conditioning Repair or Maintenance

Mark S.

Jul 9, 2025

•

Hired on Thumbtack

This company was easy to work with. My board at my condo building is very strict as far as COI verbiage and Direct Improvements accommodated me in all the requirements from my condo association. They were punctual and fairly priced. I would hire them again.

Details: Closet • 1,000 - 2,000 sq ft • Single-level building • Condo/Apartment

Heating System Installation or Replacement

Yaneli s.

Jul 18, 2025

•

Hired on Thumbtack

Update: They responded to my initial request but I didn’t hear back for a while, so I followed up with a call and scheduled an appointment for a unit removal. We later changed our minds and decided to have the unit serviced instead. I’m so glad we did! Alex was fantastic, the quality of his work is excellent. He made sure both our AC in the house and heater in our workshop were running properly, explained everything thoroughly, and didn’t leave until the job was fully done. His dedication and professionalism were truly admirable. We were so impressed that we ended up signing up for their VIP service plan. I look forward to continuing to work with Direct Improvements in the future!

Details: Remove an old A/C unit • I already have the A/C unit • One story • House

Central Air Conditioning Installation or Replacement

Past Customer

Jul 13, 2024

•

From Google

The technician was very professional. He saw the condensation pump was over flowing. He examined the furnace. He concluded that the pump was the issue and needed to be replaced. He promptly replaced the pump. Problem resolved. I checked the next day -- no overflowing condensation pump. I am happy! I will pass Direct Improvement's number to my friends.

Past Customer

Jun 24, 2024

•

From Google

Installed my air conditioning system with no hassles, great initial contact through acceptance of proposal installation and follow up. Professionalism and integrity.

Direct Improvements's reply

Thank you so much, Lynn! We're thrilled to hear that you had a great experience with our air conditioning installation. It's wonderful to know that our team's professionalism and integrity made the process hassle-free for you. Your kind words mean a lot to us, and we're always here if you need anything in the future. Thanks again for choosing us!

Credentials

Background Check

Thornell Hunter

Direct Improvements

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