Direct Improvements

$125/service call

(waived if hired)

Select a service

Zip code

Scheduling

Air handler location

A/C services needed

Responds within a day

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About

At Direct Improvements, we empower commercial and residential clients through education and tailored solutions, providing fast, efficient, affordable HVAC, plumbing, and appliance services. We prioritize professionalism, integrity, and respect, focusing on saving systems by enhancing performance and simplifying the improvement process, without breaking the bank. From our friendly staff to our skilled technicians, we understand the stress that home and business issues can bring, which is why we're committed to prompt and reliable service. Our transparent pricing ensures you know exactly what to expect, and we value your feedback to improve continuously. When you choose us, you're choosing a team that puts your satisfaction first.

Overview

Hired 7 times

Serves Chicago, IL

Background checked

12 employees

15 years in business

Business hours

SunClosedMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

Services offered

A/C services needed

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

46 reviews

5

89%

4

5%

3

0%

2

2%

1

4%

Read reviews that mention:

Mark S.

Sep 22, 2025

•

Hired on Thumbtack

Super-fast response and service appointment. Work was completed professionally, and our HVAC system was up and working again. Thank you!! A++++

Details: Repair • The power is on, but the fan won't run • Basement • Outside • Townhouse

Central Air Conditioning Repair or Maintenance

Mark S.

Jul 9, 2025

•

Hired on Thumbtack

This company was easy to work with. My board at my condo building is very strict as far as COI verbiage and Direct Improvements accommodated me in all the requirements from my condo association. They were punctual and fairly priced. I would hire them again.

Details: Closet • 1,000 - 2,000 sq ft • Single-level building • Condo/Apartment

Heating System Installation or Replacement

Yaneli s.

Jul 18, 2025

•

Hired on Thumbtack

Update: They responded to my initial request but I didn’t hear back for a while, so I followed up with a call and scheduled an appointment for a unit removal. We later changed our minds and decided to have the unit serviced instead. I’m so glad we did! Alex was fantastic, the quality of his work is excellent. He made sure both our AC in the house and heater in our workshop were running properly, explained everything thoroughly, and didn’t leave until the job was fully done. His dedication and professionalism were truly admirable. We were so impressed that we ended up signing up for their VIP service plan. I look forward to continuing to work with Direct Improvements in the future!

Details: Remove an old A/C unit • I already have the A/C unit • One story • House

Central Air Conditioning Installation or Replacement

Past Customer

Jun 24, 2024

•

From Google

Installed my air conditioning system with no hassles, great initial contact through acceptance of proposal installation and follow up. Professionalism and integrity.

Direct Improvements's reply

Thank you so much, Lynn! We're thrilled to hear that you had a great experience with our air conditioning installation. It's wonderful to know that our team's professionalism and integrity made the process hassle-free for you. Your kind words mean a lot to us, and we're always here if you need anything in the future. Thanks again for choosing us!

Past Customer

Jun 19, 2024

•

From Google

"Job well done" - the Direct Improvement crew was effective, efficient, and precise. They came to my home in the middle of 90 degree heat and wasted no time in getting my central air unit installed and running. Additionally, a special thanks to PJ my contact at the company. Good job done by all.

Direct Improvements's reply

Your feedback is incredibly valuable to us, and we’re so grateful for your support. It’s customers like you who make our day and help our community thrive. Thanks again, Larry - you’re the best! 👍

Credentials

Background Check

Thornell Hunter

Direct Improvements

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