- What should the customer know about your pricing (e.g., discounts, fees)?
PAY RATES VERY REASONABLE *Prices in app *Prices may change depending on condition, size and ADD-ONS *Customer pays for parking if needed DISCOUNTS *Every week, 20% *Every 2 weeks, 15% *Once a month, 10% *Recurring discounts after 1st appointment SERVICES Residential/Airbnb/ Commercial/ Office/ Post Construction/ Pre-Post Event/Realty Standard Cleaning: Dusting and cleaners Deep Cleaning: Clean with all cleaners ALL CLEANING INCLUDES Entryways,hallways,stairs,living room,dining room,kitchen,bathrooms,bedrooms,closets. Clean or dust window sills, furniture, railings, fixtures, mirrors, lamps, outlets, vents,and baseboards. Spot clean walls and high touch areas. Clean all kitchen appliances, cabinets, countertops, and inside microwave. Deep clean includes wiping behind all appliances. Scrub and sanitize sinks,tubs, showers, and toilets. Sweep,vacuum, and mop all floors. Remove trash and cobwebs. ADD-ONS *Inside fridge *Inside oven *Interior windows *Blinds *vacuum sofas *Dishwashing *Laundry *Tiding up/organizing *Resetting emenities *Department store shopping MOLD REMOVAL WINDOW CLEANING ORGANIZING OR HAULING *Discarding large or heavy items is an extra fee determined by team members on site *Organizing and hauling for a fee is only offered to clients if we don't have any appointments scheduled close apart *Our clients are our first priority, so we must meet every appointment promptly *NO HIDDEN FEES
- What is your typical process for working with a new customer?
Thank them for their request. Discuss details Establish a quote. Discuss payment methods and discounts. Arrange an appointment. Complete the to-do list in a professional and timely manner. Then follow-up with the client to confirm quality control
- What education and/or training do you have that relates to your work?
Certified both in custodian maintenance and OSHA by Lake Land College. Between school and now, I've been experienced professionally for 16yrs