FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat Monthly Retainers: We believe in full transparency, no surprise hourly billing, or hidden fees. Our core social media management service is a flat $2,000 per month for full-service strategy, content creation, and execution. Flexible Payment Structuring: To make onboarding as seamless as possible for your cash flow, all retainer agreements and custom service packages can be structured into up to four monthly installment payments. All-Inclusive Scopes: Your monthly retainer covers everything outlined in your Statement of Work. Platform ad spend or external software tool costs (if applicable) are paid directly by you, giving you 100% ownership and control over your accounts.
- What is your typical process for working with a new customer?
Discovery & Brand Audit: We dive into your existing assets, competitive landscape, target audience, and past campaign data to identify clear growth opportunities. Strategic Blueprint: We present a tailored strategy detailing exact channels, creative direction, target KPIs, and execution timelines. Execution & Launch: Once aligned, our team builds, designs, and launches your campaigns or brand assets using dedicated client portals for real-time visibility. Optimization & Reporting: Marketing is iterative. We continuously analyze performance data, refine campaigns, and deliver clear, human-readable reports on bottom-line results.
- What education and/or training do you have that relates to your work?
Our leadership brings a strong combination of formal business education and deep agency experience: Academic Foundations: Degrees in Marketing with specialized concentrations in Product Strategy, brand management, and market analysis. Agency & Enterprise Experience: Real-world background spanning enterprise media agencies, cross-functional leadership, and managing global accounts for major networks. Continuous Certification: Active certifications across primary performance and analytics platforms, including Meta Blueprint, Google Ads, and analytics frameworks.