JayAsap
Responds within a day
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hired 6 times
Serves Chicago, IL
Background checked
1 employee
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Google Pay, and Zelle.
Customers rated this pro highly for professionalism, work quality, and responsiveness.
7 reviews
5
71%
4
0%
3
0%
2
0%
1
29%
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Read reviews that mention:
Sep 11, 2026
Hired on Thumbtack
Sep 19, 2026
Hired on Thumbtack
Details: Above ground • Outdoors • Vinyl • Leaks • Vinyl lining damaged or needs replacement
Sep 26, 2026
Hired on Thumbtack
Sep 18, 2026
Hired on Thumbtack
This was one of the worst and most unprofessional service experiences I have ever had. I called off work and lost money so I could be available to assist with the pool repair. We reviewed the weather forecast beforehand, and he clearly told me that the weather would not be a problem.
On the scheduled day, he asked whether it was raining. I immediately told him there was no rain at my location and that it had stopped for hours. I asked what the plan was so I would know what was going on. Instead of communicating or showing up, he stopped responding completely. Several days have now passed, and I still have not received an explanation, apology or follow-up.
His behavior during our previous conversation also made me extremely uncomfortable. He asked what I did for a living, made assumptions about me based on my size by asking whether I played football, and commented on how I was dressed. He then said, “I know you got $8,000.” Those comments were inappropriate, unprofessional and had absolutely nothing to do with evaluating or repairing my pool.
I cannot state what his personal motive was, but as an African American customer, the assumptions, comments and dismissive treatment left me genuinely concerned that I was being judged based on my race, appearance and body size. I did not feel respected or taken seriously as a paying customer.
He wasted my time, caused me to lose income and then disappeared without the basic courtesy of a response. I would never recommend this company to anyone looking for dependable, respectful or professional service.
Aug 24, 2026
Kevin Hernandez