IT-Teks

$125/hour

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Responds in about 38 min

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Introduction

We have been in IT for over 25 years and provide services for SMB like real estate firms, law offices, dental and medical clinics, and tax preparation services. We are personable and dependable and pride ourselves on service delivery, transparency, and high integrity. Our services include: network wiring, computer and server maintenance, managed IT services, security camera installation, and many more.

Overview

Hired 26 times

Serves Chicago, IL

Background checked

3 employees

15 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

23 reviews

5

100%

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Read reviews that mention:

Anish P.

7 days ago

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Hired on Thumbtack

We had the pleasure of working with Norman to resolve some critical server and network issues, and we couldn’t be more impressed. His work was truly impeccable—efficient, thorough, and clearly backed by deep experience. Norman is a true professional who approaches every task with precision and a strong sense of urgency. He was incredibly responsive throughout the entire process, keeping us informed and ensuring everything was up and running smoothly. Without a doubt, we’ll be reaching out to him again for all of our future IT support needs. Highly recommended!

Details: Commercial (Office) • Network setup and installation • Network administration • Network security • Server administration • Technology support • Computer • My home, venue, etc.

Network Support Services

Sonia G.

4 weeks ago

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Hired on Thumbtack

Norman was awesome. So detailed oriented and made sure he tested each and every possible scenario to address our network issues. We had a lot of dead spots in the house where WiFi wouldn’t work but thanks to him we have amazing coverage now. It was also great learning along the way about how the wiring in our house is setup. Recommending him to our neighbors and friends!

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Faraz H.

May 31, 2025

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Hired on Thumbtack

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

Bree P.

Jul 31, 2024

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Hired on Thumbtack

Norman was able to come out quickly and help us when our entire wireless network went down at our business. He was VERY responsive and easy to communicate with, showed up exactly when he said he would, and was able to diagnose the issue and educate our team on what happened. He followed up the next day and has been such a kind person to work with. We will definitely be using his services again!

Details: Commercial (Office) • Network administration • Network security • Router • My home, venue, etc.

Network Support Services

Bill M.

2 weeks ago

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Hired on Thumbtack

Came out same day. Told Norman what I was looking for. I had really slow internet connection tho I pay for 1200mbps. Norman tells me he has a system in his car, do I want it. Yes. Norman set up a 3 node wi-fi mesh system which works way better than what I had. Still new and still some slow spots but all in all it seem to be fine. Norman is a nice guy and knows his business. I would hire him again.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Credentials

Background Check

Norman Rivera

IT-Teks

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