IT-Teks

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Responds in about 3 hours

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Introduction

We have been in IT for over 25 years and provide services for SMB like real estate firms, law offices, dental and medical clinics, and tax preparation services. We are personable and dependable and pride ourselves on service delivery, transparency, and high integrity. Our services include: network wiring, computer and server maintenance, managed IT services, security camera installation, and many more.

Overview

Hired 28 times

Serves Chicago, IL

Background checked

3 employees

15 years in business

Business hours

SunClosedMon7:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Venmo, and Zelle.

Services offered

Data storage media type

Work location

My customers travel to me

I travel to my customers

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

24 reviews

5

100%

4

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Read reviews that mention:

Jack H.

2 days ago

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Hired on Thumbtack

Norman helped me work through a very frustrating and complicated home wifi issue. Even after his service call, if there were ongoing issues, he would happily try to help troubleshoot from afar because he believes in complete customer satisfaction.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services

Lisa K.

Jan 10, 2025

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Hired on Thumbtack

Norman was so knowledgeable and easy to work with. He helped me pick out a new laptop and was able to backup all my data from my old laptop. He traveled to my home for all the work, I never had to leave my house!

Details: PC • Laptop • System error or blue screen • My home, venue, etc.

Computer Repair

Judy B.

Jan 9, 2025

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Hired on Thumbtack

Came to my house, picked up my hard drive, took it home where he successfully recovered all my data and transferred to a new hard drive and returned it to me the next day. Very reasonable. Would definitely use him again.

Details: Personal • External hard drive • More than 1TB • At the pro’s location

Data Recovery Service

Bree P.

Jul 31, 2024

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Hired on Thumbtack

Norman was able to come out quickly and help us when our entire wireless network went down at our business. He was VERY responsive and easy to communicate with, showed up exactly when he said he would, and was able to diagnose the issue and educate our team on what happened. He followed up the next day and has been such a kind person to work with. We will definitely be using his services again!

Details: Commercial (Office) • Network administration • Network security • Router • My home, venue, etc.

Network Support Services

Anish P.

4 weeks ago

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Hired on Thumbtack

We had the pleasure of working with Norman to resolve some critical server and network issues, and we couldn’t be more impressed. His work was truly impeccable—efficient, thorough, and clearly backed by deep experience. Norman is a true professional who approaches every task with precision and a strong sense of urgency. He was incredibly responsive throughout the entire process, keeping us informed and ensuring everything was up and running smoothly. Without a doubt, we’ll be reaching out to him again for all of our future IT support needs. Highly recommended!

Details: Commercial (Office) • Network setup and installation • Network administration • Network security • Server administration • Technology support • Computer • My home, venue, etc.

Network Support Services

Credentials

Background Check

Norman Rivera

IT-Teks

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