Tim understood what the issue was and dove right into finding the cause. He checked a few things and after a couple of tries, he found the problem and fixed it. Very pleased.

Very prompt to respond initially, we even moved to text messages and set up a date for an estimate. Day rolled around and no one showed up.... no responses to texts or messages through this app for days. Not reliable, not even the courtesy to let us know he’d pass on the job. Too bad.

Tim did a good job. Showed up, did what he said he was going to do, and left the place clean.