FAQs
- What is your typical process for working with a new customer?
I have a New Client Information Sheet which gives me all information needed to take care of your pet(s) while under our care which will be emailed to you. It also lists any terms and conditions that we have. I also like to schedule what I call a "Meet & Greet," which includes a meeting with your pet(s), yourself, an associate on my team, and myself to make sure we're all comfortable with each other.
- How did you get started doing this type of work?
I've been in the pet care industry for over 20-years. I started when I was 20-years-old, and started 'house/dog sitting' for a friend of my mother's. Eventually, my client base grew between 10-15 clients. Last year (2020), I saw an acquaintance of mine was selling her pet care business. I was in the real estate field for over 20-years, and was let go from my position in October of 2019, because my boss found out that I was interviewing with other companies. After 4 months of sending out resumes, getting no responses until after the New Year, receiving lousy job offers, etc, I decided to jump off the driving board (so to speak), and start my own pet care business full-time!
- What advice would you give a customer looking to hire a provider in your area of work?
Always schedule a Meet & Greet to make sure everyone is happy! You want to be able to see how your pet sitter, dog walker, etc interact with your furry friend.