FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat or minimum-based pricing: Most single-item or same-home jobs are priced with a minimum service charge (typically 1–2 hours), even if the job is quick. No hidden fees: You’ll know the cost upfront before we start. Same-home moves: Moving items within the same house (room-to-room, upstairs/downstairs, garage, etc.) is usually straightforward and priced accordingly. Stairs & heavy items: Extra-heavy items (like safes, treadmills, or large furniture) or multiple flights of stairs may increase the price slightly. Assembly/disassembly: If items need to be taken apart or reassembled, we handle that included in your quoted price
- What is your typical process for working with a new customer?
Our typical process Contact us with details about the item and location, and we’ll give you a quick upfront price. Once you book a time, we arrive ready to move it safely and efficiently within your home. After everything is placed exactly how you want it, you pay—simple and hassle-free.
- What education and/or training do you have that relates to your work?
Education & training Our team is trained through hands-on experience in professional moving and in-home item handling. We specialize in safely moving heavy and bulky items, proper lifting techniques, and protecting floors, walls, and furniture. Over time, we’ve developed efficient methods to handle tight spaces, stairs, and delicate items without damage.