FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and tailored to your project. We provide clear, detailed estimates so you know exactly what’s included—no hidden fees. We also offer multiple solutions to fit different budgets, plus financing options to make large projects more manageable.
- What is your typical process for working with a new customer?
We start with a conversation—either on the phone or in person—to learn about your goals, needs, and budget. Next, we schedule an on-site visit to inspect the property and gather the details needed for an accurate estimate. From there, we create a written proposal, review it with you, and once approved, we get to work. We keep you updated every step of the way until the final walk-through.
- What education and/or training do you have that relates to your work?
Our team includes licensed professionals, master carpenters, and skilled tradespeople who have worked in the roofing and construction industry for decades. We stay current with building codes, safety practices, and product training so our work not only looks great but also meets all required standards.