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Universal spa service

Top Pro

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Hot tub or spa problem
About
I’ve been in this business for over 30 yrs. I’m trustworthy, Honorable and fair with my pricing.
Overview

Current Top Pro

Hired 97 times

Background checked

6 employees

16 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Services offered

Hot tub, spa, sauna type

In ground hot tub

Above ground hot tub

Sauna

Hot tub or spa size

Range 0 2

Range 3 4

Range 5 6

Range 7 8

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.5

34 reviews

5

88%

4

0%

3

0%

2

0%

1

12%

Read reviews that mention:

pro avatar
Robert F.

Nov 21, 2025

•

Hired on Thumbtack

I contacted Allen, explained the Error code on my Sundance Spa. He let me know over the phone what the common issue and had to ensure he had parts before he was going to investigate (saving a trip and ensuring he can do the job in one visit). Luke was assigned to repair the spa and contacted 30 minutes before showing up. He was professional and went through a series of potential issues that would cause the error. He looked and check the simple fix things first. (Some mechanical/electric repair point point to the high cost repair option right away). After checking the simple things, I did have to buy the part that Allen told me was the leading issue for that error message. It cost less than I anticipated, so between a great service experience (nice meeting you Luke) and a lower expected cost-I am a happy customer and would recommend.

Details: Above ground hot tub • Jets not working • Filtration system not working • General maintenance or check • Outdoors • Fits 7 to 8 people • Residential • Less than a week ago

Hot Tub and Spa Repair
pro avatar
Alexander T.

Oct 21, 2025

•

Hired on Thumbtack

Wow,in a world of scams...universal was far apart. Answered all questions, respective, super great pricing,quality work...long live universal spa

Details: Above ground hot tub • I have already purchased and just need help with installation • Outdoors • Fits 3 to 4 people • Residential

Hot Tub and Spa Installation
pro avatar
Tony C.

Jun 23, 2025

•

Hired on Thumbtack

Did a great job fixing our hot tub. They did exactly what they said they would over the phone and kept Us informed throughout the entire job.

Details: Above ground hot tub • Heater not working • Not turning on • Outdoors • Fits 5 to 6 people • Residential • A month ago or longer

Hot Tub and Spa Repair
pro avatar
Diane A.

Apr 20, 2025

•

Hired on Thumbtack

Universal Spa responded promptly and had a technician out within a few days to replace the heating unit and control panel on our sauna. They were professional, knowledgeable, and respectful of our property throughout the process. I received a clear quote and time estimate up front, and they delivered on both. Highly recommend!

Details: Sauna • Heater not working • Indoors • Fits 3 to 4 people • Residential • A few weeks ago

Hot Tub and Spa Repair
pro avatar
Ashlee F.

Sep 19, 2025

•

Hired on Thumbtack

Fit us in the schedule quickly and identified the issue right away. Things were up and running within minutes. Couldn't have asked for a more seamless process.

Details: Above ground hot tub • I have already purchased and just need help with installation • Outdoors • Fits 5 to 6 people • Residential

Hot Tub and Spa Installation
Credentials
Background Check

Allan Labrec

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